1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was excellent for views and walks. It was centrally located for many activities. The kitchen was fully equipped which made our catering easy. There was a big table for all the family to sit around. The lift was perfect for our disabled family member. It was like home from home. We so enjoyed our stay there.
Negative section of review
The bed in the 3rd bedroom could have been higher. Our guests found it difficult to get in and out of and it dipped in the middle. The hot water tap did not work. We unplugged it as it kept tripping the circuit to the dishwasher. We would have liked to open the bi-fold doors, but there was no keys. The security gate numbers did not work on any of the entrances but we managed to get in and out.
Positive section of review
Loved the location and the house, Ron was a very welcome host and communication was good , my bed was so comfortable 😊 Would stay again when I'm in the area
Negative section of review
Nothing I didn't like 😊
Positive section of review
The location was really good, added bonus a big carpark on the doorstep. The room was bright and comfortable. The lady on reception was friendly and helpful.
Negative section of review
With the work going on in the hotel. The trek to the room was not good, up to floor 2 to walk through several corridors, then walk down to floor one. Nothing was well signposted. The bar area, which I assume was temporary, was cramped and canteen style.
Positive section of review
Amazing location. Rooms were nice and clean. Bar and bowling alley on the top floor were both great and the staff that worked up there were all lovely.
Negative section of review
Nothing
Positive section of review
Very close to station for Heathrow Airport and very good value- worth paying the little bit extra for breakfast !
Positive section of review
Very happy outgoing hostess and helpful with local information, the foot and service was perfect.
Negative section of review
There nothing we didn’t like
Positive section of review
Staff were excellent - responded to any queries very quickly and did all they could to help.
Positive section of review
good breakfast, light airy rooms, good ample parking, good location for roaming.
Positive section of review
Very easy and convenient
Newcastle upon Tyne, United Kingdom
Positive section of review
Warm welcome
Negative section of review
A bit cold in the room despite the heater. No car park.