1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were very friendly, especially Louis on reception. Lovely large room with great facilities Lots of car parking too.
Negative section of review
Think the bathroom could do with a bit attention around the skirting boards. They needed a thorough clean & some upgrading.
Positive section of review
Large spacious family room Spa exceptionally clean Breakfast plentiful, with reasonable choice Location excellent
Negative section of review
Parking £12 per day
Positive section of review
Exellent host, very good breakfast with good choice on the menu.Comfortable beds, exellent food in the pub.
Negative section of review
Shower could have been hotter.
Positive section of review
The sea view room ,kids loved using the binoculars to look out of the window .
Negative section of review
Nothing everything was just perfect
Positive section of review
Traditional and lovely features Also very central to the city centre
Negative section of review
A bit dated
Positive section of review
Very comfortable bed. Good breakfast. Friendly hosts.
Positive section of review
Location, clean and spacious room, wonderful Staff!
Negative section of review
/
Positive section of review
Only the location was next to Kings cross station.
Negative section of review
The room was very small, tight and cramped. The heating system and wifi wasnt working. Poor lighting system. The flushing system of washroom was bad. The floor throughout was uneven. The stairs were so cramped that it was difficult to tackle luggagr while walking up or down the stairs. Overall not worth it.
Positive section of review
Location & felt safe even traveling solo.
Negative section of review
Toilet paper stand holder was broken. Although I informed about it upon my arrival and the staff suggested to send maintenance/housekeeping staff but as I could not wait for the staff to come by I just told the staff just don’t charge me for it as I am not the one who is responsible for this broken toilet holder stand. I really think it should have been repaired or replace it with new holder stand before guest’s arrival. Also, although I understand that hotels in general in London are very expensive, I still think that daily service or upon guests’ request for new towels should be provided for free. I was very surprised and disappointed that there was no pair of slippers. After a shower it is so uncomfortable to put our shoes on again which is not very clean and comfortable. At least hotel should inform guest’s what’s not included precisely… I had to keep the black curtains closed all the time as there were cold air leak from outside all day long despite the heater. I suggest some windows adjustment need to be done especially for the cold season.
Positive section of review
Location
Negative section of review
Club facilities, not a lot of choice like the others I used.