1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The only thing we liked is the position of the hotel, close to St. Paul's. The lower part of the hotel is in restructuration what means a lot of noise no real living room of the hotel that can be used. Only a small hidden room in the back. Very bad entrance. I would not choose this hotel again. It should be announced to the booking.com clients in which condition the hotel is until august 2024!!!!
Negative section of review
Very noisy because of different restructuration works at the hotel itself. No pleasure to stay there. No price reduction!! Very disappointed!!!
Positive section of review
Loved the warm welcome on arrival, loved our room and loved the attention to detail. The breakfast was absolutely gorgeous and very well presented. Finally, the staff were absolutely wonderful, nothing too much trouble and always happy to help. A big thank you to everyone. We'll be back!!
Negative section of review
Didn't want to leave. Would loved to have stayed another night.
Positive section of review
Everything is meeting with my expectations. Breakfast was good, just a bit crowded. Also if there are more lactose free milk and gluten free bread/low carb bread options, that would be even better
Negative section of review
All good. It is just the car park location is quite far from the main entrance. But I managed it.
Newcastle upon Tyne, United Kingdom
Positive section of review
Basically the perfect apartment and location for a long weekend away, Tony is a top guy who helped out with recommendations. Would 100% stay again
Positive section of review
Beautiful newly decorated suite with all facilities required Parking available in city centre at hotel car park
Negative section of review
All good, nothing I can complain about
Derry Londonderry, United Kingdom
Positive section of review
Loved the location, the atmosphere, very friendly hotel with a live band and lovely bar and restaurant
Negative section of review
Nothing at all
Positive section of review
The place is trully amazing like a sweet nest in a wild and quiet landscape. I recommand !
Positive section of review
Andrew at Reception was excellent and very helpful. It was clean and close to station.
Negative section of review
Shower pressure and temperature could have been better.
Positive section of review
Clean, functional, quiet, good location. Effective air con was a bonus.
Negative section of review
Some of the things that presumably keep the price down e.g. the easy-clean bathroom and common areas are not hugely attractive.
Positive section of review
Nothing.
Negative section of review
The rooms are not clean. The housekeeping was gone already but they did offer to clean it. I just did not believe it could be cleaned so quick. It looks like they did not clean the place for years. After reading reviews about mice infestation and bed bugs I left the room and got the money for 1 of the 2 nights back.