1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newark upon Trent, United Kingdom
Positive section of review
The apartment is beautiful modern. Light and airy and welcoming really nice bed was spotless and was really comfy, fresh and clean The bath towels are soft and clean.
Negative section of review
From traveling 3 hours from Cumbria to stay in Lincolnshire areas was given wrong key code on our booking email, took us both 20 mins after calling repeatedly told it was different (cleaners changed it) got given the correct code by text bluntly with no apology. We wasn't even told we was given a permit to park that was with the information on the table so we was already nervous about having a parking ticket (this information should of been told to us when booking) After going into the apartment there is no tea or coffee nothing.. U get nothing apart from 2 sweets and some shower gels would of been nice to be able to make your self a coffee or tea even if was only enough for one drink each would of been nice.. Half a role of toilet was given as well for 2 people.. It's my own personal opinion but u pay less for traveloge and get a coffee so should expect the same from an apartment that costs you alot more for 2 nights As well as the information on the table said free WiFi for the stay.. well that was unfortunately as well completely different to what was written down on the information I texted her Sunday to ask for the correct information and didn't get a reply untill Monday when already checked out. The communication between the cleaners and herself is ridiculous.
Positive section of review
Room very nicw with decent view of manny. Spa amazing, especially hungover next day. Highly reccomend for nights out as oppisitbe albert schloss so in great location.
Positive section of review
I love the breakfast room and the actual breakfast was super too. My room had a great view of the bay.
Positive section of review
Very good value for money, short walk into town. Great quality breakfast at the market place
Negative section of review
The drunken student at 3am, but given the location is likely to happen amd made me chuckle
Bury Saint Edmunds, United Kingdom
Positive section of review
Close to centre of town. Car park. Near bus station. Excellent breakfast.
Positive section of review
Comfortable, quiet hotel with nice pub/restaurant.
Negative section of review
No breakfast provided due to staff shortages. Surely coffee, juice and a croissant could have been offered. Located in a small village so nowhere else nearby to have breakfast. Not sure if any staff on the premises overnight.
Positive section of review
On arrival the caravan looked fine, if a little tired.
Negative section of review
The fridge had the last guests’ food left in it. The toilet was backed up and full of stinking brown waste. It was unusable. Other facilities were basic. We contacted the owner who gave us a number for the previous owner who apologised for not fixing the problem. We could not stay there and had to book somewhere else at very late notice. The owner, Denzil, has not responded to any calls or messages from us or Booking.com and no refund has been offered despite a polite request. Very disappointed to be left out of pocket and to have such a negative experience.
Positive section of review
Very good thank you 😊
Positive section of review
The location is ok.
Negative section of review
the bed is so uncomfortable and I hardly had any sleep
Positive section of review
Didn;t order any
Negative section of review
N/A
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