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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The amazing view, lucky enough to be allocated a room with a castle view. Breakfast was fantastic. Later checkout by 11am great. My daughter suffers from anxiety and it takes her long time to get ready and leave. Staff at reception was good, but be exceptional, even more friendlier, chatty, interested in guests needs, making recommendations etc, at a hotel with such a well known brand name and high cost for rooms. I took my teenage daughter out for a night in Edinburgh, during school hols, but still 150£ for 1night for a parent and child is a lot of money. Thank you. Joanna.
Positive section of review
The location of the property was excellent for me being able to visit family in the area. The accommodation was private and had everything I needed for a comfortable stay. The host was welcoming and helpful providing timely information regarding the check in and out process. I would recommend this property to my friends and would love to stay here again.
Negative section of review
Nothing, it was all great!
Positive section of review
Pool was excellent - I hit a very quiet time and had pool to myself for 30minutes! - and Spa staff very helpful. Changing area was clean. Room was quiet with a rural aspect across neighbouring fields. Breakfast offered a good choice and the staff were very obliging, cooking poached eggs on request.
Negative section of review
Room was a little dark, being on the top floor in The Lodge. We think that the room being serviced each day should be a given and not have to ask. Overall furnishings we thought looked tired, eg our bathroom had broken fittings for toilet roll and shower curtain and some carpets were worn through, and in need of refreshing.
Positive section of review
What a stunning location! Views from our room were superb!! Staff super friendly and helpful, plentiful parking for our motorbikes. Great selection of beers at the bar and wonderful food in the restaurant.
Positive section of review
Very helpful, allowed us to park car all day. Made us sandwiches for lunch after.
Positive section of review
The room was absolutely stunning very pleased I've already recommended it
Negative section of review
It was great apart from not being able to park at the hotel but was only a short walk from the car park
Positive section of review
Comfortable room and good dining.
Positive section of review
Good location clean and friendly
Positive section of review
Location was fantastic for all.
Positive section of review
The location
Negative section of review
The menu