1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Front desk staff were very friendly and helpful. I had been severely delayed arriving because of an accident - Paul was incredibly accommodating and welcoming when i was visibly stressed - which i appreciated! Liked the variety on offer at breakfast
Negative section of review
Some breakfast items eg sausages could be slightly better quality
Positive section of review
The location was great, it was nice to have a fire pit, bbq and picnic table, and appreciated the shower was hot even though the advert said cold.
Negative section of review
It would have been nice to have forks and a bbq utensil. It would be helpful to say that it is just thin blankets and a small pillow/ clarity on what bedding to bring.
Positive section of review
Great location from terminal 2 but more complicated if you arrive at terminal 3. Very handy for the railway station.
Negative section of review
No snacks available for late night arrivals
Positive section of review
Very large room, good location close to sea front & excellent breakfast.
Negative section of review
Parking can be challenging as even with a permit, which the hotel provide, spaces are limited in local narrow streets. Hotel is spread over different buildings and the Strattons identity is lost making it diff to locate.
Positive section of review
The food, the staff, everything about our stay couldn’t of been better
Negative section of review
nothing
Positive section of review
Good hotel conveniently located in Ballater. Clean & comfortable.
Positive section of review
Comfy and great location. Lovely breakfast. Friendly helpful staff.
Negative section of review
Decor a little dated
Positive section of review
Lovely views out over the bay from Seaview rooms and restaurants.
Positive section of review
Quirky historic round tower. Room very tasteful and comfy.
Negative section of review
Location - we’d had a long drive and wanted to go for a walk and stretch our legs but as you leave the property you are on an extremely busy road with little pedestrian access.
Positive section of review
First class service and food was excellent
Negative section of review
There was nothing to dislike