1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
very cozy, the beds were really comfy, everything was very clean and the owner was really helpful. the neighborhood was very nice and quite. very close to a lot of supermarkets and the bus station.
Positive section of review
Generally everything from the time we got there to the time we left on Saturday. The staff were all excellent and very accommodating. The breakfast was fresh and fantastic!! Fully recommend it!
Negative section of review
nothing
Positive section of review
Upgraded to a suite which was beautiful with a small garden (really appreciated). The spa was also lovely! Really relaxing and a hidden gem. Staff were really great and friendly.
Negative section of review
The ONLY downfall is the price to park the car (£25 per day) outside of the hotel, however.. we decided to pay this for convenience - we could have found a local car park. The stay was so lovely that we didn't mind paying a bit extra to be honest.
Positive section of review
The beds were really comfy, and the staff exceptional, absolutely lovely people. Made to feel so welcome, and they often stopped to chat with us. Would absolutely come back
Negative section of review
There wasn't anything we didn't like, and as they're decorating at the moment there's a notice to apologise yet the place was still kept clean and tidy.
Positive section of review
Good localisation. Few minutes from kensington palace and park. You can basically walk from here to Westminster.
Negative section of review
On the first day I got a room in a basement (literally). The room didn't have windows and was very small. When I pointed it at the reception (about windows) they said that layout from booking pictures may differ. They changed my room (on the next day) only because on booking room supposed to have 15m^2.
Positive section of review
Staff were very accommodating, the rooms were spotless and the breakfast was incredible
Negative section of review
Can't fault anything, highly recommend
Positive section of review
Spacious, comfortable with all the facilities you could need
Positive section of review
Very friendly staff, rooms spacious and comfortable
Positive section of review
Beautiful place can’t wait to come back ☺️
Positive section of review
The cottage was very cosy and very clean