1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Loved the building, the light airy space, clean, comfy bed, clean towels. Parking was easy
Negative section of review
Outside door was unsecured, Noisy fridge, Random TV - no BBC!
Positive section of review
Perfect location, great set up for motorcycles
Negative section of review
Nothing
Positive section of review
The location was quiet. The bed was comfy.
Negative section of review
The TV was missing from the wall. The pillows did not have protectors on. The decor was poorly done. The bathroom was basic.
Positive section of review
Close to public transport and corner shops
Negative section of review
Issue with hot water
Positive section of review
Location next to Heathrow
Negative section of review
Old outdated with furniture from the 70’s! The hotel has a depressing look and feel. To charge a premier rate for a 1 star hotel is not value! Go stay next door at the hotel that begins with “Ib” for a lower cost and amazing vibe! I will sleep on the street than stay here again.
Positive section of review
location to m25 motorway
Negative section of review
bed linen not changed,no tv,no soap/shampoo ect,kettle but no cup/spoon or tea/coffee/sugar ect,i rang contact number mid day to ask about parking/key ect no reply!! on arrival at house,wife very unhelpfull,i was told to phone husband,phone on voice mail always,he never made contact at all!!!
Positive section of review
location and roomy
Negative section of review
street parking heating system not on auto very hot, radiator control wasn't working
Positive section of review
Nothing at all
Negative section of review
Beds were solid lumps hardly slept
Royal Tunbridge Wells, United Kingdom
Positive section of review
Good breakfast
Negative section of review
Mould around the bath
Positive section of review
Friendly
Negative section of review
Many of the leisure facilities were out of order Steam room out of order, shower pool side out of order, swimsuit spinner missing, no shower gel Fire alarm went off at 5am