1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
You get a lot of space for a fair price close to the center of Edinburgh. Parking costs an extra fee but is well secured. The kitchen features everything you need for a snack, and the beds are very comfortable.
Negative section of review
You have to pay a nightly fee for each pet, the staff said this is necessary for the extra cleaning. The living room, in particular the chairs and couch, was not really clean. Only cards accepted.
Positive section of review
The hotel ist very good located. You can reach many attractions in a few minutes walk. The breakfast you eat in an old pub in the same building. A little bit shabby but quite authentic.
Negative section of review
The "small room" we booked is really small. You have to get your luggage to the 3rd floor on your own. The elevator goes up until the 1st floor...
Positive section of review
Spa was great with steam room, two saunas, ice room, indoor pool a d outdoor large jacuzzi pool. Treatments available if wanted. Rooms a good size and comfortable beds.
Negative section of review
Restaurant service poor ( possibly short staffed as at times no staff present in dining room). We had to wait a long time to be served both at breakfast and evening meal. When our evening meals arrived one had half the food missing from plate. Food OK but really not worth the prices - expensive for what you actually get.
Newcastle upon Tyne, United Kingdom
Positive section of review
The bed was comfy and the shower was great. Really powerful water. Made early wake ups refreshing.
Positive section of review
You have restaurant bar so no need to go out look for somewhere to eat if you don’t feel like it
Negative section of review
Convenient for my needs
Positive section of review
Friendly staff, walking distance to town center , good place for the price
Negative section of review
Bathtub/ceiling/my high (1,81 meter) not that good combination
Positive section of review
Excellent location, very spacious room with great views. Very clean.
Negative section of review
No negatives about the hotel or room
Positive section of review
It was very comfortable and even better than the pictures
Negative section of review
The main bedroom was very warm even if the thermostat was off
Positive section of review
Great location, close to the town and beaches.
Negative section of review
Room was small but wasn’t in the room much, had exactly what we needed in there so was ok for our stay but if was planning on spending more time in the rooms might be a bit small.
Positive section of review
Great location
Negative section of review
The American bar never did food when it clearly stated that it did and eventually when we got the food it was atrocious.When we booked out we asked for a taxi,the receptionist called a taxi which turned out to be a mate of his,we took it and ended up getting ripped off not happy at all