1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast N/A The location was merely a short walk into the city, and easy access to a variety of restaurants. Parking at the rear of the house was so convenient. The property couldn't have been more perfect.
Negative section of review
Nothing, couldn't fault it.
Positive section of review
Easy parking spotless room quiet and easy access checked in late so envelope left with instructions recommendations of pub within walking distance was excellent and reasonable price and excellent food
Negative section of review
Nothing
Positive section of review
The location was excellent, the building on duchy road is very impressive and specifically liked our apt being at the back of the property overlooking the garden with a lovely outside patio.
Negative section of review
My one issue really was not to have a pint of milk in the fridge upon arrival. I was ready for a cup of tea after the journey but had to go out and drive to the nearest shop to buy it. Also a small freezer section within the fridge would be great .. as I do like ice in my drinks on a sunny day.
Stratford-upon-Avon, United Kingdom
Positive section of review
An excellent hotel right across the road from the RSC theatre. A lovely room with a great bed and shower. Breakfast was also very good and the staff are great.
Negative section of review
The aircon in the room was quite noisy
Positive section of review
Location, very tranquil, lovely village. Pub just down the road. Self contained, nice kitchen /lounge, bedroom and shower room. Lovely hosts.
Positive section of review
Fantastic stay in beautifully renovated Georgian mansion surrounded by lovely gardens and parkland. Staff were brilliant.
Negative section of review
Nothing
Positive section of review
Hotel was fab . Staff were absolutely lovely and so helpful and welcoming. Would definitely stay at the malone again.
Positive section of review
Nothing because we couldn't stay there - because there were somehow people staying there already.
Negative section of review
We arrived and there was people's stuff everywhere, and lots of bottles of alcohol, suggesting someone else had access to the property. As four young women we immediately felt very unsafe so rang them - they said through a 'back-end mistake' it was double booked so they would move us to an alternative property - we felt a little uncertain getting into a car with them but we didn't have much choice. They took us to another property, which seemed empty (although there was black mould in the bathroom) but shortly after they left, a man turned up there and accessed the property as he had been booked there and hadn't been informed of any cancellation. At this point we were forced to book a separate hotel last minute which cost us more and since then they have been avoiding contact with booking.com so not to refund us. It's been over two weeks and no sign of compensation and to be honest, it's causing me to lose trust with booking.com. I would be wary to book with them again.
Positive section of review
Great location and very clean and comfortable
Positive section of review
Plenty of parking
Negative section of review
No access on to balcony
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