1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
One of our people has restricted mobility and breathing - the hotel ensured he was in ground floor and had easy access to the facilities Breakfast is good and bar for evening night cap ideal - very comfortable Excellent bedroom sizes and good en-suite facilities.
Negative section of review
Nothing comes to mind
Positive section of review
River just steps from the front door, lots of places to eat, art shops, bookstores and 2nd hand shops to entertain you as well as water sports and places to wander. Loved the big TV in the master bedroom - with Netflix - a big bonus. This is an easy place to stay.
Negative section of review
The living room is chilly, so the wood stove is also a big bonus. The ash pan under the wood stove was full. As it was the 1st time I visited. There is no ash bucket to empty it into, which would solve the problem. There is no mirror above the bathroom sink - it's behind you. There is no shelf or table by the bathroom sink, no shelf in the shower. A few small changes could make this into a 5 star place. You'd want for nothing.
Positive section of review
Great breakfast lots of option, had a lovely stay here in london. The staff were exceptional when my family member needed medical help - will 100% go back here on my next trip to London. The staff were efficient, competent and kind to my family and I.
Positive section of review
Loved the qwirkyness of it, very well thought out, thought I wouldn’t manage with the eco loo, but it was absolutely fine.
Negative section of review
Would have liked a brush to clean up the dry grass. A mop in the shows would be good to, that’s probably me being picky!
Positive section of review
Great location, clean and comfortable
Negative section of review
Nothing
Houghton le Spring, United Kingdom
Positive section of review
Comfortable and friendly staff
Positive section of review
Location was very good
Negative section of review
Limited parking opportunities
Positive section of review
Comfy bed, nice towels
Negative section of review
need to be at least 5'6" to be able to see in bathroom mirror, only a trickle of water from hot tap, only a fixed overhead shower head, Not sure Chef knows how to cook any type of egg. Poor service, decor in need of update, have to remember to put Clean me sign on door otherwise room doesn't get serviced. Breakfast menu says 8-11 but not serving till 8.30 at moment.
Positive section of review
Was in good location
Negative section of review
Was in good location
Positive section of review
Lovely
Negative section of review
Happy with all