1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is right opposite Yate shopping centre Lovely room with plenty of space and a good sized bathroom. Clean and had a kitchenette Staff friendly. Free parking. Easy to do self check in using the codes.
Negative section of review
We had two single beds. The mattresses were so hard it was impossible to get a good nights sleep, we both had sore backs in the morning. 4.30am another resident decided to get up and get ready for work (I think). The noise was unbearable. Sounded like they were moving furniture for a solid 45 minutes. Did manage to get back and have broken sleep after this. One of the windows didn’t open.
Brighton & Hove, United Kingdom
Positive section of review
The hospitality - as a family run business, it was the personal touch welcoming and going out of their way to accommodate needs/requests.
Negative section of review
It wasn't possible to regulate the heating - and the first night I was too hot: I had come at change of season where the weather was changeable - They did their utmost to sort it out the next day and there was no problem after that
Positive section of review
Excellent location. Easy flexible check-in, we arrived late but a member of staff was still on reception. Excellent parking.
Negative section of review
Carpets to room a little tired Room window not double glazed. Police sirens were noisy in the night.
Positive section of review
New owners friendly , helpful and working really hard to turn around this village pub, they deserve to do well .
Negative section of review
The pub is still in need of modernisation but work is in progress and our room was lovely and clean .
Positive section of review
Excellent location,spacious apartment ,well equipped kitchen. Good quality bed linen and towels.
Negative section of review
The couch was uncomfortable and hard. Many light bulbs were not working including in the main room where the lights flickered and went off, consequently we had to rely on a lamp. No wifi information was obvious and we had to locate the router and look for the numbers, some of which were faded. When calling the only contact number listed for assistance we were told that they were only the agents and we should contact Airbnb but we had booked through booking.com. A promised follow up call did not eventuate. The apartment information folder was not easy to find and full of old flyers and mail from previous tenants. The lobby was full of old papers and rubbish so first impressions were not great.
Positive section of review
Our room was amazing - clean, spacious and beautifully furnished, plus it overlooked the sea.
Negative section of review
The stair carpet, leading to the bedrooms, was tired and stained, and needed replacing / cleaning so it was a welcome surprise when we opened the bedroom door.
Positive section of review
Good location, great views!! Very friendly and welcoming staff. Amazing value for money!
Negative section of review
Creaky floorboards meant being woken up a few times in the night.
Positive section of review
Large room , very convenient for Cotswold Way , big breakfast
Negative section of review
Bar staff unfriendly
Positive section of review
Staff where very good , food very good.
Negative section of review
Cleanliness in bathoom , poor pillows, bed too hard. Chair's in room very uncomfortable .
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