1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Looked amazing at first glance, hotel staff were very accommodating, services were excellent and they have a room to keep luggage if you arrive earlier than check in. Highly recommend this hotel. 5 minute walk to theatres & Covent Garden.
Negative section of review
Nothing
Positive section of review
I like the character of the hotel and the huge room. I also thought that the spa, steam rooms and pool were very good. The main pool was on the cool side of things but the spa pool was fine.
Negative section of review
There’s lots of little things that need doing here. It seems like it needs more investment in maintenance or else a reduction in room rates to get more people in.
Positive section of review
Absolutely beautiful room in a very well renovated Victorian house. Good choice for breakfast. Such comfortable beds.
Positive section of review
Location was great for getting to the bus stop for harey potter land and very close to shops and parking
Negative section of review
The air con is set at a very High temperature even on the lowest setting meaning hardly any sleep. Would be better of customer could adjust rather than having to get reception to do it
Positive section of review
Everything, I want to come back again
Negative section of review
Nothing.
Positive section of review
Easy to find and great location
Positive section of review
Convenient and very nice hotel.
Negative section of review
N/a
Positive section of review
Excellent room. Staff superb!
Negative section of review
Nothing.
Positive section of review
The service was excellent!
Negative section of review
Loved everything!
Positive section of review
Very clean