1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our second stay at the hotel. Great location for our visit. Very clean. All the staff were really friendly and helpful.
Negative section of review
Nothing to not like.
Positive section of review
The owners were very helpful and on arrival meet us and showed us around. Lovely place and would visit again
Negative section of review
On first attempt it’s out of the way but adds to the charm once there
Positive section of review
Overall we enjoyed the stay and liked how easy it was to check in considering how last minute we booked.
Negative section of review
After check in we didn’t have no communication from the hosts. We asked them several questions which was read by host and ignored. And the cleaner had the cheek to show up early and pester us to leave. He was like an annoying fly I just wanted to swat!!!
Positive section of review
The people who owned it was fabulous The breakfast was lovely .
Negative section of review
My room the skirting and the wall near the bed was very dusty.
Positive section of review
It was very cosy and clean with everything that you needed.
Negative section of review
We couldn't get any of the tvs to work. All channels were unavailable and the writing to tell us this was in French and couldn't be changed.
Bury Saint Edmunds, United Kingdom
Positive section of review
Nothing, it was advised as three star …. Laughable no way!
Negative section of review
It’s very aged and needs to be upgraded. Expensive bar as it has a captive audience.
Positive section of review
It was very clean, comfortable, and lovely decorated.
Negative section of review
We booked a room with ensuite but We could not figure out how to use the hot water in our shower. No instructions and could not get help from staff. So we had to use the shared bathroom. Check in time closing at 6.00pm. We arrived 1hr late and the staff member was polite. I feel it is a little unfair to expect people to be there by 6.00.
Positive section of review
Location. Smart, clean and well presented throughout
Negative section of review
The spa facilities were disappointing. The jacuzzi wasn’t working and the salt room was stale smelling. The sea view suite was a perculiar layout, I prefer open plan for a suite. Not self contained bedroom and separate lounge. Staff were complaining about colleagues lack of experience and poor quality food coming out of the kitchen
Positive section of review
Fridge and microwave in room, outside seating area.
Negative section of review
Noise from main road, tea and coffee making facilities confusing-tea bags mixed up, coffee machine had wrong capsules.
Positive section of review
Cleaning
Negative section of review
Noisy,
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