1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The owner of the hotel was very friendly and helpful, our spotlessly clean room was located at front of property looking over the harbour with nice finishing touches ie tea/coffee little croissant even down to a usb charge point
Positive section of review
Very good breakfast, comfortable room. Bus stop outside the pub for Topsham if you don’t want to walk in
Positive section of review
Good location in city centre and easy for airport drop and go
Negative section of review
Both rooms we had were pretty dirty with hairs in bathroom/bed. Probably wouldn’t stay again
Positive section of review
The staff, the location, the food and it felt secure
Negative section of review
My wife would say the lighting especially for putting on make up
Positive section of review
Good location, nice decor, clean, good breakfast
Negative section of review
Being shown the rules on check in which includes a £100 damages charge if you get any make-up on the linen! Room had no curtains or black out blind so the very thin blind meant room was fully bright by 5am, combined with the room being incredibly hot meant very little sleep. Shower had no pressure. No furniture in room so no drawers/space for items and room compact. Was a cupboard with some hangers but needed bedside tables or drawers. Dogs staying in hotel barking throughout stay. We wanted to love it here but left tired and exhausted.
Positive section of review
The room was spacious, and clean
Negative section of review
The bottom bathroom was very cold, and cleaners knocking on the door at 3am in the morning. I sent a message to the owner with NO reply or appology on this matter.
Positive section of review
Location and interior is great.
Negative section of review
No info on mini bar in the room. Lots of info through the tv, but when you click on it the options are undefined and becomes a dead end. Still operating with individual toiletries and seems not very environmentally friendly.
Positive section of review
Lovely hotel, well located
Positive section of review
Clean and comfortable
Negative section of review
The service at dinner at the Cucina. The chicken salad wasn’t up to standard
Southend-on-Sea, United Kingdom
Positive section of review
Lovely hotel.
Negative section of review
Nothing