1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Denise and her staff were very friendly and helpful and dog friendly. The room had all the usual beverages and a bonus of a mini fridge ,great idea. Although the pub wasn't doing food at the time we stayed,there was a list of good pubs for us to visit just a short car journey away. The village is small, lovely and quite perfect to use as a base for visiting other attractions in the area.
Negative section of review
No shops in the village.
Positive section of review
This boutique hotel is pretty well located (20 min walk from the city centre) and the room we got was very spacious and comfortable. The staff at the reception was friendly and helping.
Negative section of review
The breakfast was very disappointing for a 4 star hotel. No traditional English breakfast options, coffee was mediocre (powder coffee?) and we even got served milk that was off! I understand there are some difficulties with staff being recruited but that's not acceptable for a 4 star hotel.
Positive section of review
Very friendly and helpful staff at the front desk. Great location.
Negative section of review
Better signage at the pool and spa. I went to open 2 doors before finding the door for the swimming pool.
Positive section of review
Hotel location & views & dinner was fab
Negative section of review
Breakfast was poor
Newcastle upon Tyne, United Kingdom
Positive section of review
Close to all amenities/ station
Negative section of review
Nothing
Positive section of review
Good position for overnight stay.
Negative section of review
Creaky bed.
Castle Donington, United Kingdom
Positive section of review
Position. Bed comfy.
Negative section of review
No bulb in one of the bedside lamps No matress protector Old Blood stains on bath panel Was on ground floor so person in floor above noisy, creaky floors and bed.
Positive section of review
Spa and food
Positive section of review
Excellent
Negative section of review
Dodgy key
Positive section of review
Location
Negative section of review
Plumbing. All a bit tricky Old taps. Toilet was difficult to flush Shower was a nightmare. Didn’t bother in the end. Scolding or cold. Needs updating.