1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nothing.didnt get entry at the time we intimated of our arrival. Rang bell knocked on door for about 12 minutes and no answer . Since 7.30 pm had to book elsewhere. Had paid full price for the “last room” then went back on the site and “the last room”was being advertised at an increase of £15. We called after we booked elsewhere and owner denied that she want there to allow entry. That was about 8 pm. Astonishingly we had contact from her at 8.30 asking us when we would arrive!!!. We appreciate that the booking was non refundable but we attended and could not get entry and were placed in a situation where we had to assure accommodation at that late time and fulfilled our part of the contract but she did not on hers. It left a sour taste in our mouths and spoiled our break. There was no apology or attitude that she was in the wrong. Under these circumstances we would be in a legally sound position to pursue reimbursement of lost deposit. R. Murray
Negative section of review
See above
Positive section of review
I had the pleasure of staying at Beechwood House for a night in April and enjoyed it so much that I am staying again very soon. Everthing is exceptional. The communication from the owners is very efficient and they are very accomodating ( I had to make a small change to my first booking and they were more than happy to help - much appreciated). The house is a short walk from Keswick centre making it ideal for exploring there and the surrounding fells. The house was very clean, warm and welcoming. The owners very kindly made sure there was milk in the fridge for our arrival and even left a lovely small toiletries package in the bedrooms. Thank you for a wonderful stay.
Negative section of review
Nothing at all.
Positive section of review
I loved the location. The staff and breakfast was wonderful and plentiful. I enjoyed staying in the room. Nice welcome with the fan on and window open when I got there. I also liked the radio being on, I felt right at home.
Negative section of review
The only thing I would change would be the pillows. They were too firm for me.
Positive section of review
Girl on bar friendly and welcoming. Rooms clean and completed to good standard. Individual outdoor entrance a good bonus. Stayed for business a few times and will stay again
Positive section of review
It’s very sturdy and has nice interiors! The rooms are well kept and comfy to stay in!
Negative section of review
It was close to the underground which is great for walking distances! To navigate, it can take you through a lot of alleyways and such but it’s in a great area with food places and lovely scenery!
Positive section of review
Room had everything I needed, particularly enjoyed the shower. Nice breakfast area.
Negative section of review
Nothing.
Positive section of review
Location, size of room and size of bed and the staff.
Negative section of review
Food could be a little better, specially takeaway breakfast but wasn’t horrible
Positive section of review
Wonderful location. Great staff. Fabulous views
Negative section of review
Best to reserve a car park space. I think the kitchen could do more to promote the local fish. Fish & chips is a pretty boring option
Positive section of review
Nice room and very convenient location.
Negative section of review
Room was too warm and the windows don't open.
Positive section of review
The room was spacious and quiet
Negative section of review
The few staff that were there were extremely overworked and stressed which resulted in them being rude and unhelpful. The dinner in the restaurant was very disappointing with low quality ingredients. We were actually told that they only cater for bus tours and did not have interest or time to support individual bookings.