1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location of the property, accommodation was spotless and well furnished, full sized fridge freezer, and 5 ring gas cooker (perfect for cooking large meals) washing machine, and site was quiet. Two bathrooms were a bonus and showers were excellent. Everything in the accommodation appeared new - I think we may have been the first people to use the oven, given the smell when we tried to heat a pizza.
Negative section of review
I don’t know if maybe accomodation was prepared last minute, but a few adjustments would make all the difference for future visitors. There was limited crockery, a small frying pan and two pots provided. No microwaveable/oven dishes or wine glasses. no brush/dustpan/ mop provided for sweeping up crumbs etc. Only one toilet roll between two bathrooms. Instructions for new cooker could have been included in welcome folder. Maybe a map of park showing recycling points too? We found out how to use gas cooker by googling the model. All these were very minor things that didn’t spoil our break. Property was advertised as having a dishwasher, but there was a washing machine instead. Advertised with outside furniture which it didn’t have, which was disappointing. Dishwasher really wasn’t an issue, but it would have been nice to be able to sit outdoors on the decking on a beautiful sunny day when we were there.
Positive section of review
We spent to little time on Islay this trip. So next rime we will book directly with the staff as she was brilliant fixing up a Bookings.com mistake. The view from the upstairs bedrooms, of their tiny harbour and surrounding tidal flats is peaceful.
Positive section of review
Staff lovely on arrival, very attentive towards our dog. Facilities perfect. The view and the spa unreal! Have been recommending the Gailes to friends and family since I got home.
Positive section of review
Lovely and clean caravan, and comfy bed! Very welcoming and a lovely touch with the biscuits etc. Would definitely return!
Positive section of review
Great location/view, all facilities there are great. Especially liked the EV charger, all in all, outstanding
Negative section of review
Bedroom was a little tight.
Positive section of review
Great staff, good room , all clean and tidy , great pub (shame they weren't doing food that evening)
Positive section of review
Lovely location with all the facilities we could need, super friendly staff and large clean rooms.
Positive section of review
Great location in a lovely city
Negative section of review
Nothing
Positive section of review
Location is very accessible
Negative section of review
The room was so outdated and no ventilation hence it was too hot
Positive section of review
Great Location