1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Kingston upon Thames, United Kingdom
Positive section of review
The hotel was adjacent to the gardens of Hampton Court and a few minute bus journey to shopping; so perfect for what we had planned for our stay here. There is a great Italian restaurant opposite the hotel and others in Hampton itself (walking distance). Breakfast and service was great. All the staff were friendly and really helpful, creating a really lovely atmosphere.
Negative section of review
The bedroom/ bathroom was cosy, typical of old hotel/pubs. Given we were out most of the day it wasn't really an issue for us.
Positive section of review
Location was good and easy to locate. Accessible to shops and transport.
Positive section of review
Pleasantness and helpfulness of the host
Positive section of review
A great location and parking.
Negative section of review
The apartment it’s self was a little let down, It needs a good clean and some fittings repairing. Lights bulbs missing, Algae in shower the base, The blinds not working. If these were done it would have got top marks.
Positive section of review
Location is convenient.
Negative section of review
The accomodation did not have the facilities promised. The check-in instructions were missing. After lot of work someone came late to let us in. There was a woman still in the apartment, with her belongings still all over. The promised linens and bed were never given to us. The smoke alarm made noice all night. The building is not suitable to kids as the neigbours smoke in the corridors and the area is restless. Location is good, but really rough. Customer service non-existant.
Positive section of review
Good place and quite.
Negative section of review
Stayed now several times and the TV doesn't work/no reception
Positive section of review
Room was very clean.
Negative section of review
On a busy road so very noisy.
Positive section of review
Very comfortable
Negative section of review
Nothing
Positive section of review
Everything
Negative section of review
Nothing