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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The place exceeded our expectations! Hosts are very nice people who've made the whole place feel like home away from home. Every day there were freshly baked cookies/cakes downstairs which tasted so good! (for free!!). The view from our room was breath taking and even more amazing on our last 2 nights as the host was so kind to upgrade us to a room upstairs :)) Rooms are very clean and comfortable. The location is ~15-20 min walk from the town centre and close by are shops/restaurants. Beautiful promenade/walking path next to the sea. We truly enjoyed our stay in Eastbourne and suggest everyone to stay at Seaview Sanctuary!
Negative section of review
Rooms can get hot, so I suggest having a pair of earplugs with you in case you like to keep the balcony door/window open during the night for fresh air, as noise from vehicle can disrupt sleeping otherwise :)
Positive section of review
Lovely building and a friendly staff who always smiled and were happy to help. We were upgraded too which was a lovely surprise. Lovely room. Very comfortable bed. Good location in the city. We had a great breakfast with good coffee and lots of fresh items you don't get in other chains of hotels.
Negative section of review
Everything worked out perfectly for this stay thank you.
Positive section of review
A beautifully decorated large room with a wonderful view of the garden and access to it. Very nice owner and lots of space for clothes and to prepare any tea/coffee and breakfast plus a really wonderful garden - with a door to access it
Negative section of review
I felt the entrance hall was a little dark and creepy on arrival. It may be fine but when arriving somewhere new alone you can be extra sensitive to these things and, because the door is thin, I wasn’t sure how safe I was, as a single female traveller. I also felt hot and couldn’t open the windows. But I really do think it is beautifully decorated and I’d have been very happy if I’d been with my partner.
Positive section of review
Absolutely spotless. Easy to park and close to transport links into the city. Garden is lovely, kitchen is well equipped, great wi-fi, coffee machine in the room.
Negative section of review
Nothing
Positive section of review
The location is spot on and the flat adequately furnished in a simple fashionable way. The response time to fix any issue is superb.
Negative section of review
The mattress could be more sexually friendly, but adequate for just sleeping
Positive section of review
Being self contained was the best bit and the private off road parking. And the outside private sitting area.
Negative section of review
Nothing
Positive section of review
Good location near the water. Easy to check in via lock box at door.
Negative section of review
For a four star rated apartment it was well short of the mark. Stains on the floor, kitchen bench and bedroom headboard. Bedroom door was warped and very hard to close. Internal power boards coming off the wall. Lack of internal front door safety lock. Fridge making high pitched noise all night. Bed smaller than advertised and linen was starchy and rough. Front door lock box had been attempted to be opened overnight. The number given to call to organise bag storage upon checkout was not answered on 3 different attempts across a 2hr window.
Positive section of review
It was very clean and idea transport links
Negative section of review
Had few hiccups with access
Positive section of review
Great service from the moment we arrived
Negative section of review
The only fault we had was there was now duvet for the pull out bed under the sofa. We had just pillows.
Positive section of review
Staff and rooms were excellent