1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bowness-on-Windermere, United Kingdom
Positive section of review
Great location close to Bowness - easy walk into town. apartment met our needs and although we didn't use them there was a guest laundry and lounge room to use.
Negative section of review
Seemed odd to have a coffee machine but no pods, likewise a DVD player and CD player - maybe I missed that on the description.
Positive section of review
Location was great, staff were great, although breakfast was a bit of a shambles. Breakfast itself was average.
Negative section of review
The bath shower was very awkward. The sloping roof over the bath made it difficult to stand for a shower and I am not very tall!
Positive section of review
Very friendly staff, location was excellent for overnight stay to pick up university student.
Positive section of review
Nothing. The place was closed. All bookings had been cancelled apparently.
Negative section of review
I didn’t like any of it. Absolutely shocking!
Positive section of review
It had absolutely everything you’d possibly need! Very clean and cosy.
Negative section of review
The electric cooker kept playing up. We had to keep pulling the fridge out and switching it on and off. The shower door wouldn’t stay closed while we washed - this was extremely annoying! Pillows and mattress could do with updating.
Farsley, United Kingdom
Positive section of review
Great location, very clean
Negative section of review
Sofas and beds uncomfortable, not enough pillows, lack of instructions for bins/shower etc
Berwick-Upon-Tweed, United Kingdom
Positive section of review
Staff very friendly.
Negative section of review
Only one chair n room for two people. No wardrobe,just a couple of hangers, fortunately the en-suite was quite large and we could put our suitcases and live out of them. Room only cleaned if we asked. We wanted to sit in the lounge but were told we could not as it was only open when the bar was open. And worst of all the crockery was not clean. My husband made a pot of tea and placed it on the table with the spout facing me, To my horror the spout was disgustingly filthy and I dont think tho pot had ever been washed and the cups were all stained.
Positive section of review
Central location
Negative section of review
Very expensive for what it was. Room small. Lots of noise from seagulls.
Positive section of review
Nothing!
Negative section of review
I had gone for a staycation as it was my wife’s birthday with her and our 4 month old baby. To start with, the room was so old and the floor was so creaky. We had booked a family room and to my surprise the room didn’t even have a fridge which I think is basic in any hotel room! We had to store my baby’s milk and we asked the reception desk and they asked us to pay an additional £15 for gettin a fridge fitted in our room! I had already paid £132 pounds for a very mediocre room and they wanted to charge me extra for a basic requirement. They gave us an alternative of giving us an ice bucket from the bar insted as a makeshift fridge which we eventually ended up using but as expected, it failed to keep the milk cool enough for storage and we ended up throwing it. The flush in the bathroom wouldn’t work! There were strands of hair on the bathroom floor The ceiling was cracked with some amateur patchwork done to it! The highlight to all this is the next morning when we had to get ready, we noticed that they had no toothbrushes either! Hotels we have visited have always had a tiny dental kit with a toothbrush and a toothpaste. But they had nothing and when we asked in the reception they firmly informed us that they do not supply it! They had a bodywash dispenser but there was no bodywash in it either! Overall, the experience was so bad! We hated the stay and vacated as soon as we could. I feel very bad for booking this hotel and will never go back.
Positive section of review
Nothing
Negative section of review
was dirty smelly breakfast was horrible not fresh cold the staff were not helpfully at all a few off them had a bad attitude wasernt approachable would not reamend a stay here the key to the lift and room wasernt working 4 times I had to ask for new key very noisy you can hear over people conversations while thay are rooms away down the hall way bad service all round the decor wasernt great either
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