1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
The staff were brilliant, Kiron frontof house nothing is too much trouble with a great sense of humour she booked all our taxi for us Laura another one of a great team, very knowledgeable with whiskey another with a sense of humour. Sharon seems to be everywhere works hard and still has time for a bit of humour a gem. All the staff work hard and are so friendly.
Negative section of review
No lift or handrails in bathroom
Positive section of review
The property was extremely clean, perfectly furnished and the host was so quick to help with any questions we had. It’s in a perfect location, 5 minutes from the seaside and the view is beautiful at night. Will definitely be staying here again we come to Portsmouth.
Positive section of review
Location excellent walked everywhere , rooms spotless, staff so friendly and helpful, had all amenities kettle, iron hairdryer. Loved the complimentary wine and cheese evening, such a lovely touch .
Negative section of review
Nothing loved our stay
Positive section of review
A spotless room on the ground floor. Was strange having frosted glass windows but was needed. Breakfast very nice and reception staff very obliging and friendly.
Negative section of review
No lounge, only the reception area
Positive section of review
Location was perfect for the Apollo theatre. Check in and out was nice and easy. Bed was comfortable and room was quiet. Lots of amenities left in the room.
Negative section of review
Carpet wasn't the cleanest. Room was smaller than shown in the pictures and room did not look like the pictures. I think I stayed in an older room. Shower was hard to get to a good temperature.
Positive section of review
Very central and all we needed for a comfortable 2 night stay . Right beside several restaurants and the venue we were attending.
Negative section of review
Nothing
Positive section of review
Excellent location for attending an event at the hydro. Staff were lovely and room was stunning.
Negative section of review
Nothing couldn’t fault it
Positive section of review
The views scenery and walks dogs loved it to 🙂
Positive section of review
Good location, easy to find and easy to park
Negative section of review
Not the cleanest, bed was smelly!
Positive section of review
The room was nice.
Negative section of review
Nobody said you couldn’t use the spa once you check out. Me and my partner left the room as we wanted to use the spa and get showered and changed after, before we drive back home. The person on reception would not give us a card to access the spa so we had to leave without showers and getting changed!