1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Welcoming staff. Seamless check-in. Cosy room. Good mattress with good bedding. Really good shower. Spotlessly clean. The location was perfect for our requirements. Conveniently located to multiple tube stations. Within walking distance of some key attractions too.
Negative section of review
An ironing board would have been helpful.
Positive section of review
The staff were friendly, hotel was clean. Breakfast options were amazing best iv seen in a bed and breakfast.
Negative section of review
The mattress !!!!!! Need to get new has all springs had gone and made so much noise when getting in and out of bed and was not good for the back. Also the lift was out of order and 3 flights of stairs are not good if you have health problems.
Positive section of review
Proximity to centre of Chester. Really comfortable and well equipped. A very relaxing place to stay
Positive section of review
The location was great and the ease of the booking and communication
Negative section of review
The entrance was so dark
Positive section of review
Location Large room Hot water Comfortable bed
Negative section of review
Bit shabby
Positive section of review
Location. Friendly staff and entertainment.
Negative section of review
Good room but slightly small for the price paid. Service at the meal could have been quicker.
Positive section of review
Very clean, comfortable and friendly staff
Negative section of review
Cost of food and drink
Positive section of review
Location Room quality Staff Concierge
Positive section of review
Compact and convenient
Positive section of review
The staff were amazing
Negative section of review
The smell in the bathroom, oh my gosh it was rank!