1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Hotel is a 1 minute from the gare station and the ferry, for people who want to spend the night in mallaig before going to an isle or even if you want to spend sometimes in Mallaig this Hotel is just perfect, and everything you need is just beside, this is about the location and about the Hotel it's very proper, bed very comfortable, and a beautiful terrace where you can eat and chill, the personal was super kind and even if I came too late at night, she made sure I can get to my room by myself!
Positive section of review
Great spot to visit,last minute decision to stay over,hotel was quite classy,great girls on reception.our room was upstairs out of the way which really suits me.The dinner menu was excellent,good wine selection too.The staff were very smart,well experienced,quiet and very efficient.Breakfast was superb,,great attention from all the staff too,no hassle,no overcrowding,perfect for us.Will definitely be back.Thank you.
Negative section of review
Nothing.
Positive section of review
Superb immaculate cottage in a lovely location. Cozy sitting room with a coal fire,what more could you ask for. A well equipped kitchen and lovely garden.Owners have provided a great deal of information available regarding local restaurants, walks and nearest shops etc.
Positive section of review
The staff were really lovely, friendly and polite. The bathroom was brilliant with a jacuzzi bath and powerful shower. Restaurant was nice cosy and we had our Labrador with us who was made welcome, the food was gorgeous and the Breakfast was really enjoyable
Negative section of review
The room didn't look like it had been vacuumed and the mattress wasn't comfortable
Positive section of review
Great location, close to everything in and around the centre of York. Very clean hotel, comfortable beds, polite and friendly staff, overall, a fantastic place to stay
Positive section of review
Breakfast and dinner were excellent with good choice of food. Staff very helpful and friendly.
Negative section of review
Could not turn off the underfloor heating and too hot at night. No fan.
Positive section of review
Cleanliness of the room owning to the cleaning manager, Anna.
Positive section of review
Clean and comfortable
Negative section of review
The bathroom . Shower over the bath .Bath very slippery and dangerous for older people. .i think a few teabags and milk should be provided .
Positive section of review
Staff were lovely
Positive section of review
Nicely done
Negative section of review
Need long mirror in room and shower cap for ladies