1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The restaurant needs to update the menu to be more descriptive. My wife ordered the Chili Chicken thinking it was coming in a bowl and instead got a Chicken Sandwich with chili on it. This happened to another couple who was there at the same time and we were both not offered the option to reorder despite the confusing menu.
Negative section of review
The breakfast was the least favorite of all the places we stayed.
Positive section of review
Lodge extremely well equipped, site maintained to a very high standard Lovely welcome basket, amazing hot tub spectacular walks bus stop right outside to Falkirk/Edinburgh knowledgeable and friendly staff
Negative section of review
Nothing apart from having to leave
Positive section of review
It has a private parking space. The kitchen was fully equipped. So, it is good to stay either with a family or a group of friends if cooking is preferred.
Negative section of review
There was a minor hiccup for the first night that there was no space heating and hot water for shower. However, after having called the management team, a technician came and set up the timer, then it worked. Another thing is there was no user manual of the equipment such as the washing machine, dish washer and internet TV.
Positive section of review
Breakfast was excellent, room clean & well decorated Hosts were friendly and welcoming.
Negative section of review
Bathroom shaving mirror was poorly positioned for me.
Positive section of review
Clean comfortable room, felt safe. Loved the tiled shower room and it was very clean
Positive section of review
It’s clean , the staff were so friendly, but the room was very very tiny
Negative section of review
Bigger room is better
Positive section of review
Central very bright and clean . Lovely view of City
Negative section of review
Entrance
Positive section of review
Cute little apartment very clean and well presented
Negative section of review
The shower was terrible wouldn’t go hot
Positive section of review
The cleaners were excellent
Ashby de la Zouch, United Kingdom
Positive section of review
Nothing
Negative section of review
It was not clean. When we arrived the room smelt stale and unaired. The first thing we found was a half drunk bottle of juice in the fridge. Ok, we thought, maybe the cleaner didn’t check the fridge. Then we noticed a used towel hanging on the back of the bathroom door. There were probably 10 sheets of toilet paper on the holder, with no spare. But the worst thing was that the bathroom bin was full of ‘bathroom’ rubbish. Disgusting. I asked to move rooms, and was taken to another room, which not only smelt the same as the first, the windows were running with condensation. I said I would check the bathroom. The towel rail was hanging off the wall, the blind was wrecked, AND the bin was also full of rubbish. The reception chap said he would see what he could do. I promptly went back to the first room to see where else I could stay. Once I had found somewhere I headed back to reception, expecting them to say “we have found another room”, but they were sitting eating their lunch/dinner. Obviously not intending to do anything. I requested a refund, which they actioned, although I was told I would have to wait 5-7 days for my money to credit my account. Not the staff’s fault I know, but it was a bit annoying, especially after having to pay for the second accommodation upfront too. Please do not book this place for accommodation.