1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location - great! Staff experience - great! Check in and check out instructions were super easy. Luggage storage was available before check in and after check out - we just contacted the staff (thank you, John and Christina). Apartment was snuggle and comfortable for me and my husband. Quiet for the location (we stayed there during weekend and workdays and there were some pubs around the corner, of course we could hear someone walking around, chatting, working, but really not that loud). Train/tube station was nearby. Overall it was a great stay! 🙂
Negative section of review
Bed was comfortable, but for me it was a little bit too “springy” - everytime my husband moved around during sleep, I felt like someone was shaking me to wake up 😅 Suggestion - if you wish more noise cancelling, just bring and use your earplugs like I did (street outside is quiet, considering it’s London, but for a troubled sleeper, like I am, it could be uncomfortable sometimes). We bought our own liquid soap to wash hands, becase there was no dispenser for that (I guess there was some kind of wrapped hard soap, but it was uncomfortable to use).
Positive section of review
I have raised the behaviour here with Trading standards and Faster Payments. In my case t contacted host, callled the.extar. Check in contact all before 10pm. The owner here such a total lack of class. Timed me out until after 10pm then refused my booking and kept the money. That’s all you need to know about this property- Avoid, warch out for tricks
Negative section of review
The owner has no sense of right and wrong, if they can fleece you they will. Then he blocked me - wfat a loser
Positive section of review
Staff were friendly and helpful. Included breakfast was great. Location was central to loads of attractions and transport.
Negative section of review
Nothing - everything was great.
Positive section of review
Great accommodation in the right location. Staff lovely and room clean and comfortable.
Negative section of review
Shower could have done with a shelf but only a personal choice.
Positive section of review
Lovely breakfast and dining room with beautiful views over the gardens.
Negative section of review
Garden rooms are motel rooms behind a wall and not in main building.
Positive section of review
Raj was extremely helpful all the time at desk
Negative section of review
NA
Positive section of review
Cleanliness, parking and breakfast choices
Negative section of review
A minor gripe. Duvet too heavy/hot for weather/time of year.
Positive section of review
Very comfortable in great location
Positive section of review
Nice 'English breakfast',
Positive section of review
Rooms where a good size.
Negative section of review
Only one elec socket available in the whole room.