1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great location right alongside the river Tyne and with easy access to the north quay,via the Millennium Bridge. Staff were excellent,especially at breakfast. They cleared tables quickly and did very well keeping the buffet items replenished on two very busy mornings. Breakfast was hearty and comprehensive.
Negative section of review
Not impressed to find our window had no privacy net,particularly as we were situated around the inner courtyard facing another wing. Our evening meal turned out a tale of two halves,my salmon was excellent but my wife’s lasagna was just like a block of rubber and in edible. The kitchen declared the whole batch turned out to be the same. They’d obviously been blasted to long in the microwave.
Positive section of review
Properly had everything we needed, fab location, fitted two families in and beds were comfy. Free parking for two cars on drive and free street parking. Ten mins walk to pleasure beach etc. right next to train station. Communication with owner was brilliant. Thanks so much. We will be back x
Negative section of review
Could maybe do with a touch up of paint in a few places but fair wear and tear as expected.
Positive section of review
The location was exceptional The property and gardens were stunning The hosts, Silvy and Iain, were very warm and welcoming. They took time out to explain the history of their property and gave us the opportunity to explore their vast gardens
Negative section of review
There was nothing to dislike
Positive section of review
The location of the hotel is perfect. However, at midnight we found out that a mouse was in the room scratching one of our bags. We immediately told the reception and they found another hotel for us in the next hour...
Positive section of review
Staff were exceptional very helpful and friendly. Room clean and functional.the hotel is a litle bit dated but the staff compensated for that.handy for train station.
Negative section of review
I didn't dislike anything really, just that it's a bit dated. Would recommend.
Positive section of review
Great location and the staff where friendly and helpful and helped me as i caught the 50 bus to Swanage which was a short walk away
Negative section of review
The breakfast was a little cold but apart from that is was all fine
Positive section of review
Everything Staff super polite and friendly. Nothing was too much trouble. 5 star experience all round
Negative section of review
Nothing
Positive section of review
Very nice the champagne at check-in! Very nice employees!
Newcastle upon Tyne, United Kingdom
Positive section of review
The location was good. The rooms were clean.
Negative section of review
The bed was not very comfortable and the decor needs upgrading.
Positive section of review
Location and friendly staff.