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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was exactly as described. Far from the ritz but that’s not how it was advertised, staff were very friendly, location was very good, and overall very clean and comfortable rooms
Positive section of review
The location was brilliant- on the sea front and in walking distance from both piers and pleasure beach.
Negative section of review
The parking was very strange- it was the done thing to block each other in but you had to move your car at whatever time the other driver wanted, no matter what time. Parts of the bathroom needed some serious elbow grease, lots of mould and mildew on some of the fixtures and the shower.
Positive section of review
Everthying perfect. Dimiter was very kind and professional. We expect to return soon.
Positive section of review
Location, cleanliness of the property, full of amenities, very modern & luxurious
Negative section of review
Really can’t think of anything as everything was perfect
Bowness-on-Windermere, United Kingdom
Positive section of review
It was a good antique hotel with an interesting history and a nice garden
Negative section of review
Although the hotel had only 6-7 rooms occupied and inspite of my request of room with a view we were given 207 room which had a small window facing the opposite roof and we could only see brown roof tiles The other guest who were white skinned were given rooms with garden view and dinning table sitting also with garden view. We had to assert ourselves to get a table with garden view although it was unoccupied. Felt a subtle hint of racism would not recommend brown skinned people to go there
Positive section of review
Location. Very friendly helpful staff.
Negative section of review
The restaurant manager looked very miserable. There were mistakes with our meals . He came to apologise blaming the chef. No offer of a discount no drink on the house he obviously wasn’t in the best of moods that day. However, all the young girls in the restaurant were amazing.
Positive section of review
excellent
Positive section of review
Location
Negative section of review
TV reception dreadful.Building works info on a note after we’d checked , Building rubble in the front garden . Mean flat old pillows . No hooks in the bathroom . Dreary colours for decor . Brown carpet to hide everything . Not like the photos ! No hooks in shower cupboard . But , clean , nice towels . Quiet.
Positive section of review
Location
Negative section of review
Wait for food at hotel restaurant was 1 hr. Decided to go elsewhere.
Positive section of review
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Negative section of review
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