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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I have spent one night there due to work duties. Excellent internet connection, quite large room and very good breakfast. Super friendly staff. The hotel is located close to O2 arena and the Jubilee line. So, the location is very useful in order to use public transportations even though it is not super amenable. Excellent price. Overall very good experience...to advise for those having work duties in that area.
Negative section of review
Nothing specific. Location is very useful in order to move but not super amenable. The room was a bit too hot. Good for those who are in London for work duties.
Positive section of review
Jack & Ellie could not have been more helpful and hospitable and made us feel very welcome. The room was cosy and the bed very comfortable. The DIY breakfasts were ideal and generous - just right. The cottage was ideally placed for a quick bus ride into York city centre and the designer outlet, just a few minutes away. We'd not hesitate to recommend Pinfold Cottage.
Positive section of review
The location was perfect. Staff were very helpful and hotel is spotless .The small built in kitchenette with fridge was a lovely feature and it really is a beautiful hotel. Was my husband's birthday while we were there and there was a hand written birthday card and chocolate in room for him. Really nice gesture. Will definitely be back.
Negative section of review
We stayed in a small double. Room was lovely and had everything we needed. The only thing I didn't like was the wood beam going round the room. While it is a lovely feature in the room I think it took up a lot of space and would be a bit of an issue to an older person or someone with mobility issues getting in and out of bed. . I'll just ask for a different room next time as I would definitely stay again
Positive section of review
Brilliant location .beautiful walks along the river and canal..clean peacefully and lovely host ..recommended
Negative section of review
Nothing
Positive section of review
Breakfast was very nice very pleased with staff couldn't do enough for u
Negative section of review
Nothing
Positive section of review
The cottage was locked up and no one was there to allow entry. It was a con.
Negative section of review
everything
Positive section of review
Very good location. Lovely cottage. Nice and quiet places.
Positive section of review
Beautiful property and wonderful location.
Positive section of review
Location and contents
Negative section of review
Freezing went arrived. Very difficult to contact support staff
Positive section of review
Location
Negative section of review
Coffee in the room