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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The peaceful 'countryside' location is delightful, yet just a 2-minute bus ride to Isleworth train station. By a stroke of luck the sun was out, so the balcony was worth the extra cost. Breakfast was excellent, as was dinner at Mood in the Park - if a little pricey. I did not use the spa but the comfort of the room was relaxing in itself, even though the decor was not to my taste.
Negative section of review
I could have done without the bombardment of messages and reminders from the Hilton, leading up to my stay. Being called 'dear' by the waitress was meant well....
Positive section of review
The location is the only good thing about this place it is no more than a 1 star hotel. The lace is run down poor furniture the building in poor condition and requires a complete overhaul. You will not get a good night sleep here.
Negative section of review
wifi worked well view is good
Positive section of review
Room was a nice size and clean. Welcome and check in was easy with extra bonus of playing a game to win a drink. Friendly staff on check in....
Negative section of review
The water went off in the morning when we were trying to get ready and leave. We rung to find out what was going on and the customer service broke down a bit. No apologies just told to wait. This meant we were late for breakfast and the place we want to eat had shut. On check out still no apology
Positive section of review
The convenience of the location, being able to house our bikes there, plenty of space in the room.
Negative section of review
There was nothing we didn’t like about the property, the host was very friendly and helpful. However our only comments is that it would be nice to have a little fresh fruit for breakfast.
Positive section of review
Service and facilities were excellent. The choice for breakfast was excellent.
Positive section of review
Very nice and stylish apartment and in a great location.
Negative section of review
Airplane noise can be bothersome if you wanted ro sleep late ;)
Positive section of review
loocation good central near abbey
Negative section of review
compact room huge bathroom
Positive section of review
Spotless and friendly atmosphere
Negative section of review
Everything was perfect
Positive section of review
Perfect location and very clean.
Positive section of review
Great breakfast, nice hozt
Negative section of review
Nothing