1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was perfect. Central for everything London has to offer. Great access to transport system and within walking distance of so many sights to see. Very comfortable double room.
Negative section of review
The second room : I booked two rooms, a double and I booked a twin room for my teenage sons. I only discovered on arrival at check in that the twin room was now a double room. The boys were disappointed as they do not like to share a double bed, they prefer their own space.
Positive section of review
breakfast was excellent although my husband prefers continental. Room was very comfortable excellent facilities. Will certainly recommend and hopefully visit you again.
Negative section of review
Had to ask for extra milk as only 6 little tubs not sufficient. On two occasions when bed was made the bottom sheet had not been pulled across or smoothed over. ( not a big problem I was able to live with it but possibly another visitor would not be so happy
Positive section of review
Great location the staff a very friendly. The room suited our family. The beds are very comfy. View from the room fantastic. Nice pub down stairs with beer garden
Negative section of review
The shower was lukewarm warm and would not allow enough water out to wash shampoo out of your hair
Positive section of review
Great shower, comfy beds and excellent location close to train, main area of Ilkley and walks to moors and river walks
Negative section of review
Nothing
Positive section of review
Bed, linens & pillows were excellent. Kitchen well equipped.
Negative section of review
Watch out for the wonky stairs! - just remember its a house of history and character.
Positive section of review
Beds are really comfy and our son loves the bunk bed
Negative section of review
Toilet is always a bit weird being a small cupboard like room
Positive section of review
Nice location. Friendly staff and warm greeting.
Negative section of review
Dirty box of tissues. Wood lice in the room, and hallways. Not clean behind the curtains. Shower randomly jumping up in temperature. Maybe not the fault of the hotel but fire alarm went off twice in the early hours.
Positive section of review
Great location, lovely staff
Negative section of review
Long treck up to the top floor with luggage - steep stairs!
Positive section of review
Parking on site
Negative section of review
Nothing
Positive section of review
Location
Negative section of review
The property was not clean or luxury. Despite checking in late in the day, and meeting the letter to gain access, we were told the towels were still in the washer and needed to be put onto dry before they could be used, old food was left in cupboards and the flat had clearly not been cleaned well with smudges on the coffee table, shower screen and walls. The toilet had no toilet seat and the flat was not clean or up to the standard implied by luxury. The fittings were cheap and the decoration shabby