1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Berwick-Upon-Tweed, United Kingdom
Positive section of review
Well appointed and clean accommodation, setting was fantastic with great coastal walk and scenery within a few hundred metres of the hotel. Overall excellent value for money
Negative section of review
Nothing
Positive section of review
Good location. Quiet room. Excellent bed with two types of pillows what is very significant to have a good sleep.
Positive section of review
Very good facilities, enjoyed the pool and spa area. Staff very helpful
Negative section of review
There were stains on pillows
Positive section of review
The flat was nice and I loved the noise of the water from the river .
Negative section of review
The property was much smaller than I thought by looking at the photos and the building at the back which was in a terrible condition put me off . If I had seen that I would not have booked . The bulb in the bedroom ceiling light is flickering . None of the windows opened .
Positive section of review
Great location, great breakfast and very welcoming staff
Negative section of review
There was nothing to complain about, however, the room would benefit from some clothes hooks and a chair 👍
Positive section of review
The room was small, but it was clean.
Negative section of review
My smart watch was stolen from my room. Once I checked out the next morning and realised it was left in the room, i called the hotel but the staff were rude and very unhelpful in looking for my watch. A staff member checked the room, I called back 5 minutes later and they said it was not there. It was about a 2-4 minute walk to the room from reception so I had trouble believing they checked the room thoroughly. I called back again in the afternoon to find out if housekeeping found my watch and was rudely told it had not. Would not recommend staying there.
Positive section of review
room was ok nothing special
Negative section of review
some of staff were lease than pleasing the shower unit was useless
Positive section of review
Location is great.
Negative section of review
Basic crockery and cutlery would have been nice given there are kitchen facilities.
Positive section of review
Great location
Negative section of review
The bed was the most uncomfortable spring mattress that was so worn it had divots in where springs had gone totally
Positive section of review
Location
Negative section of review
Too hot and the bathroom was tiny and hard to turn around in