1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hostess Warm welcoming. Nice and easy to find. Nice clean and tidy throughout, all basic necessity are provided. l have limited capability hidden disability, Lita went above and beyond to make my stay comfortable, helped in anyway she could, your a amazing person, Thank you Lita. l will definitely book again in future when l visiting Luton
Positive section of review
loved the location. The hot tub was nice even though we only got to use it once because of the weather. The ducks were lovely, They came over to us to be fed in the morning.
Negative section of review
It wasn't that clean. the floor needed a mop, over. It would have been nice to have had some toilet roll and perhaps a little milk.
Positive section of review
The facilities in the room were perfect for our trip. The staff were very helpful when calling, emailing and in person
Negative section of review
The mattress was thin and therefore the bed wasn’t overly comfortable
Positive section of review
The property was lovely and well maintained. The breakfast was substantial and the staff were very friendly
Negative section of review
Nothing really
Positive section of review
Breakfast was best I've had. Evening meal of lamb chops was exceptional as well.
Negative section of review
The room was very hot so didn't sleep all that great
Positive section of review
Comfortable quiet room, superb breakfast, friendly cheery staff,
Negative section of review
A small issue was the shower, low pressure which the hotel told you about. Water nice and hot though.
Positive section of review
The house was amazing plenty of room for all
Chester-le-Street, United Kingdom
Positive section of review
Great experience staying in a castle 🏰
Cleobury Mortimer, United Kingdom
Positive section of review
Great breakfast .exceptionally clean.
Negative section of review
Very clean , country pub hospitality and fresh linen and good breakfast.
Positive section of review
Central location
Negative section of review
Room like a sauna no ventilation for 4 days room not serviced for 4 days . Told a member of staff roof window wasn't working when we arrived she said she wasn't technical and brought a fan,but never got it lioked at in 4 days.. Not good enough. Dust on bedside tables and lamp was an inch thick. There was no toilet brush in the bathroom. Had to go and ask for a toilet roll. I could go on and on. We have stayed in your hotels before without a problem but can't say we will again. Would appreciate had to wash cups before we could use them on arrival.