1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The interior of the hotel is exceptional, modern and very clean. It is located in the best position for theatre's and shopping. Close to parking. The room was big and spacious, with a comfy king sized bed. The hotel is quiet with no noise from outside. And to top off a wonderful stay, the staff were so friendly and attentive a credit to Holiday Inns.... oh, and not to forget a great breakfast. Will definitely use this hotel again.
Negative section of review
We opted for the (good value) half board option. My wife chose the double patte burger, which had been overcooked, it was dry with a burnt taste. Searched hard, but I couldn't find any other negative comments.
Positive section of review
Downstairs... lovely... outside and the view fab... So location... excellent... food... found expensive for what u got on ur plate... fish very small.... extra veg with the lamb would of been nice... Updating upstairs.... but our beds and bedding were comfy... has a lovely sleep...meet and greet at reception lovely warm welcome....
Negative section of review
Clean room and clean towels both days... would of been nice to have bed made for the price.... fire exit door a bit off putting with the shattered glass door... I think iv wrote this the wrong way round ... as like and didn't like ... sori....
Positive section of review
I booked for 2nights for my mums 80th birthday. My parents have said that the whole experience was fantastic. Everything is so spotless. The staff are so friendly and nothing is too much. Booked again for June. Thankyou to Tanya for helping in the booking and recommending a florist.
Negative section of review
Leaving
Positive section of review
It was very spacious and had everything you needed utility wise! I love how modern the property was and how we had digital keys I thought that was cool.
Negative section of review
Just a few things needed extra care when cleaning such as the plug holes in the bathroom.
Positive section of review
Location was perfect bedroom bathroom clean and comfortable Breakfast very good. Staff very friendly. I would visit again next time I am in Hereford
Negative section of review
Everything was fine
Positive section of review
Staff were friendly and helpful. It's hard to find a family room for 5 of us so this was great! Breakfast was amazing!
Negative section of review
Shame the pool renovation took longer than expected. It was supposed to be open before our stay but then got extended by a week. The hotel had informed us though which was good to know.
Positive section of review
Excellent location, great dog friendly accommodation, and the carrot cake on arrival was a lovely touch
Negative section of review
En-suite was certainly very 'compact' and a not a space that could be shared.
Positive section of review
Very close to Old Trafford Stadium and friendly host
Negative section of review
It's smaller than it looked like on the photos. Bathroom Fan didnt worked. Couch was a bit dirty.
Positive section of review
Everything was perfect!!!
Positive section of review
everything was spot on