1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is excellent for Liverpool Airport. Every member of staff whom I engaged with was friendly, knowledgeable, and helpful.
Negative section of review
I did have an issue with my room card, but this was easily remedied.
Positive section of review
Very smart and clean, good sized room. The gym facilities were fantastic and staff very friendly and helpful.
Positive section of review
Great location! Staff were very friendly and it was useful having the kitchenette available.
Positive section of review
Very clean comfortable rooms but pub downstairs was in need of decorating
Negative section of review
The steep stairs with our suitcases from Perth Australia was a nightmare !!! Definitely in need of a lift
Positive section of review
Close proximity to all attractions of London and Waterloo station
Positive section of review
Clean, terrific view of runway and friendly, helpful staff.
Positive section of review
Beautiful location. Nice spa,. Good breakfast.
Negative section of review
There was a very noisy wedding which went on late and made it very difficult to sleep. Very uncomfortable pillows.
Positive section of review
The bed was comfortable. Breakfast was good.
Negative section of review
Room wasn't that clean Haven't provided sufficient amount of toiletries for people arriving/ the size of room
Positive section of review
Loved the position. Really enjoyed our stay.
Positive section of review
The location was good
Negative section of review
Bathroom was run down Black mildew in bathroom Dirty window frame 1 flat pillow each Smelt funny in the room Parking wasn’t always available on the road