1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything about the palace was perfect from the friendly owners to the beautiful and spacious rooms. Me and my fiancé took a 2 night stay here and we were nothing but impressed. There is a book in the room with suggestions on where to eat and what to see which was a great help for us. Adam who we saw multiple times through our stay was friendly, kind and chatty. We will absolutely be returning to stay here, both me and my fiance have agreed it to be a new favourite for us. Thank you guys very much.
Negative section of review
Nothing to note. Everything was spot on
Positive section of review
The room was a good size after making the initial booking they contacted me to upgrade the room and size of he bed for an additional £ 30. The self service breakfast was good value. Pet friendly.
Negative section of review
The bar food was closed as they had a large wedding on. Book the restaurant. After being shown to the table and given the Menu and wine list. After nearly 15 minutes later I asked if we could get some drinks. What I know now was the Duty Manager (Chris Velencia) said I am laying up the table. Our computer system is down in a rude manner. We should have left there and then and gone outside for meal. Other people looked on at the way we spoken to. Tried to speak with the Manager and let a voice note with my mobile number. No surprise - No contact from them. A very disappointing attitude of the staff and not representative of Marriott.
Positive section of review
Beautiful old building, although it’s had a makeover, there are still lots of original features.
Negative section of review
We couldn’t fault anything it was a lovely place to stay.
Positive section of review
All good, stayed for a work gig the following morning. Room, food, staff all very nice.
Positive section of review
Hotel is great for Wembley. Good parking. Staff were helpful. Room was clean.
Negative section of review
Hotel is run down and scruffy. Room has very few facilities.
Positive section of review
Breakfast very good next door, all staff very polite and friendly.
Positive section of review
Nice hotel, close to training station and to the center of London
Positive section of review
Location was lovely and room reasonable size with nice balcony.
Negative section of review
Restaurants were over priced for average food and service was poor to average.
Positive section of review
Breakfast, room and location were great.
Negative section of review
Nothing
Positive section of review
Great breakfast
Negative section of review
Nothing