1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A little piece of heaven on earth sitting in the Hot Tub and just peace and quiet. There was a BBQ and everything you could ask for laid on for you. Love it.
Negative section of review
We had to go home. 😜😜
Positive section of review
Your check in staff were amazing so helpful and pleasant. Your rum cocktail in the bar was totally delicious
Negative section of review
Personally I don’t like shower curtains I would have preferred a screen
Positive section of review
Nothing really maybe location near to Gatwick, nice pubs in the area for food. Reasonably priced .
Negative section of review
The bed was soft had no life, wardrobes had cob webbs , tea cups were badly stained, very tired and needed updating not very clean wall paper coming off the walls the hotel in general was not looked after. No sound proofing in the room , we heard everything in the room in the next hall partition, they had 5 showers,we actually thought they were in our foom ,our bathroom ,conversation door shutting this started at 11pm and did not stop so consequently we had no sleep what so ever ,we ended up leaving at 2am for Gatwick, I would definitely not recommend this hotel ,
Positive section of review
Nothing really jumps out as to what i liked. It was all very below par for the price.
Negative section of review
The hotel is in an industrial estate so there isnt much regards other resturants etc close by. Parking was available but at an extra cost of 12 pounds per day. The room was very small and not really comfortable, the AC didnt work correctly and the wifi cut in and out, i ordered dinner one night in the resturant and it wasnt great, the steak i ordered was over cooked and the drink i had watered down, breakfast was similar with only orange juice as a drink and UHT milk in the coffee machine giving the coffee an awful taste, the scrambled eggs i had left a white milky residue on the plate and all the food on selection was cold both mornings. The staff were attentive enough, but the only other words i can use to describe them and my overall customer experience is "a bit creepy". You could instantly tell their behaviours were forced and that made for uncomfortable interactions. i stayed at the Radisson Red at Heathrow previously, and the only similarity was the decor. I wouldn't stay here again.
Positive section of review
Very close to Heathrow airport, got a Uber for £14 from here! Staff were nice
Negative section of review
Shower didn’t work properly
Positive section of review
Breakfast was lovely and location excellent
Positive section of review
Breakfast was really nice
Negative section of review
Nothing
Positive section of review
It was good for the price
Negative section of review
The hotel is very old and we can notice this
Positive section of review
Close to the tube
Negative section of review
Genuinely the worst hotel I have stayed and and not the cheapest on either. First I turned up with my girlfriend and we walk in and there is a physical threatening altercation with the owner and a customer in which we are made to sit outside. Then we get in and we are told we have a basement room which is fine. We get down I booked a double and received two single beds. There is no bin in the room for sanitary purposes. No fan which again is fine but would be nice to have. The window only opens and inch and the curtains have white staining on them. If you stay in the basement at around 3-4am you will hear rats or mice scratching at your outer walls, I wish I was lying. The cherry on top was we had to keep a towl on front of the toilet as it leaked toilet water very time you flushed and didn’t have any extraction vents. Barely seen the staff and after the first day we both decided to just leave it stay the night and book another hotel. Please for your safety and security do not stay here!
Positive section of review
N/A
Negative section of review
The TV did not provide much to watch and the Sonas music system was unable to work. Very little cupboard space provided.
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