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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely amazing hotel, which is in a beautiful area. The bedroom views are stunning. We could see right along the coast line. All the staff were exceptionally polite and friendly. We were treated like royalty, they couldn't help us enough. The swimming and spa areas are very clean and great to use. 100% recommended this hotel.
Negative section of review
The mattress wasn't quite as comfy as I'd hoped, BUT the pillows were soft and squishy. Had a fantastic sleep. The room and views were just stunning.
Positive section of review
Location was good for my needs, only 24 mins drive to work the next day, would have been 15 mins in no traffic. Good local amenities around. Liked that they had parking in an area that's fairly central to London and parking is scarce. Liked that the room had everything I needed for the night, including iron and board.
Negative section of review
The advertised photos are very different to reality, borderline false advertising. Carpets are rank, didn't want to walk barefoot on them. Weird nasty smell in the shower, bed uncomfortable, could feel the wires poking through the sheets. Good for one night, no more.
Positive section of review
Location, ideal - hotel very busy unfortunately no car parking available - clean tidy fresh room Dined at the hotel, but unfortunately I had issues with my meal which I felt the staff did not approach in the correct manner, rather disappointed as there was no real apology or compensation offered
Negative section of review
No comment
Positive section of review
Travelled by bus and hotel was only 2 minute walk from bus station. Excellent breakfast buffet and excellent high tea menu great value
Negative section of review
Mattresses and pillows too firm. No other complaints though
Positive section of review
Really smart and clean hostel, super friendly reception, excellent location.
Negative section of review
In summer the room got very hot even with the windows open. Only thing to mention!
Positive section of review
The breakfast was satisfactory, nothing to complain about.
Negative section of review
The staff could have been more friendly. The rooms are a bit small. Especially the triple occupancy room we had.
Positive section of review
Unfortunately nothing I liked for what I paid.
Negative section of review
Stayed 4 nights room only paid £290 + £7.50×4 car park. The gym,the pool,towels and the sauna charged individually. The worst things is never get my room cleaned for four days. I had to go to the reception to get clean towels : Not worth it at all 😒
Positive section of review
The hotel did not meet my expectations at all
Negative section of review
everything
Positive section of review
Modern, clean, spacious
Negative section of review
Nothing
Positive section of review
Location
Negative section of review
Nothing