1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Loved the location, very convenient to get around London. The staff were always cheerful & helpful The bathroom was large and well eqipped And the bed was comfortable & cosy. We slept like a log. I loved the little fridge. Unlike many hotels, it kept stuff COLD. Well done
Negative section of review
Get someone to paint the peeling bits out the front. Didn't look to be a big job. But it currently looks like no-one cares. No real dislikes except the stairs on 6th floor - but we managed ok. Though we liked the bathroom, the shower facilities were not good. My wife however loved the bath!
Positive section of review
We have stayed several times now and we are never disappointed, a peaceful calm place with no noise except the church bells, always made so welcome, and the rooms are so clean and fresh and very spacious, John makes amazing breakfasts, have the porridge 🥰
Negative section of review
Nothing to dislike, wouldn’t stay anywhere else
Positive section of review
Staff were fab and we were really pleased with how comfy the bed was. The rooms are small but totally what we expected for the price. It's perfect for a night or two.
Positive section of review
location was very good breakfast was adequate and good room was a bit tight but was clean and comfortable
Negative section of review
seniors being put on 4th floor and having to pull heavy suitcases up a very narrow and steep staircase from 3rd floor
Positive section of review
The key safe was frustratingly difficult to open and that was by many people and not just me
Negative section of review
The facilities once inside were excellent and very superior. However, the online particulars were incorrect. It said there were two parking spaces, there were not. There was no mention whatsoever about the 14 very steep steps up to the property. Indeed, the particulars were very misleading in that it said the property was in an elevated position. Well, most of the properties in Matlock are elevated but that doesn't mean they all have many many steep steps. These extra steep steps were very problematic for me. Fortunately Dek very helpfully carried my bags upstairs.
Brookmans Park, United Kingdom
Positive section of review
Lovely property with kind and attentive hosts.
Negative section of review
N/A
Positive section of review
Facilities were exceptional. Room was flawless
Negative section of review
Not applicable
Positive section of review
Clean and convenient for visiting relatives
Negative section of review
All good
Positive section of review
The place was clean and quiet
Negative section of review
Communal bathroom shower needs replaced with one that works. I could only get cold water not ideal.
Positive section of review
Fantastic place!
Negative section of review
Everything perfect!
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