1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We enjoyed our stay at The Hedges. Paul and Yvonne were very friendly and responsive, and provided all the information we asked for, as well as some extra tips about the city. The room was very clean and comfortable. We also appreciated the little Scottish extras (whisky and shortbread) that were waiting in our room! We were able to store our luggage at the property as our flight only left in the evening, which was also appreciated.
Positive section of review
Met Nick, the owner, and we were made very comfortable. The room was spotless & the food was fantastic.
Negative section of review
N/A
Positive section of review
Fantastic location, great facilities and lovely staff. Would use and and recommend to others.
Positive section of review
The breakfast is always great there. A lovely buffet that you can help yourself too.
Negative section of review
Nothing
Positive section of review
Nice hotel with pub / restaurant on site... good location
Negative section of review
all was good spent well for two nights in the pub/restaurant , then ordered a double spirit drink as my last drink on my last night, @ £8.40 and was not given enough coke with it, and the server refused to give me a DASH more when i asked ! I thought she was joking but was serious and raised the issue with another sever who backed her up ! - they then both walked away from when i was talking to them, Very rude & poor customer service , over a DASH OF COKE!!! Never had this kind of attitude anywhere before - laughable really ! spoke to the manager the next day as I departed who apologised and offered to refund me for the drink, which I accepted, sadly this never happened , very disappointed after his words , and have cancelled my further bookings at this place... Poor customer service all round .
Positive section of review
Was convenient for terminals and good value for money
Positive section of review
Beautifully decorated rooms with a comfortable bed.
Derry Londonderry, United Kingdom
Positive section of review
Great location and view from the terrace
Negative section of review
Street parking
Positive section of review
Location
Negative section of review
Tiny bare room Noisy Waited 1.5 hours to check in
Positive section of review
Nothing
Negative section of review
I asked if the room was over the disco he said no ? Got no sleep whatsoever ?left at 7