1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A very comfortable bed, a selection of 4 pillows (soft to firm)! A very clean room and shower, a spacious room. The breakfast had enough choice, dinner was OK in the hotel restaurant, although service was prompt, and it was very reasonably priced. Reception staff were super helpful. A kettle in the room was useful on a late arrival.
Negative section of review
Wi-Fi was slow at times. The hotel is rather close to the Waterloo train station, and I found the station area not very pleasant. The location is not the fault of the hotel, of course.
Positive section of review
Beautifully decorated . Clean and comfortable . Great value for money . Self check in meant no hassle as we arrived later than expected .
Negative section of review
Nothing
Positive section of review
Excellent stay. Very comfy and clean caravan. Helpful, friendly owner. Definitely be back!
Positive section of review
Room was fine. Comfortable. Meals were good.
Negative section of review
Wifi was not working in our room. Some staff cared and tried to help but problem was not solved. Had troubled finding a carpark within reasonable distance to our room.
Positive section of review
Meals for dinner were generally quite good.
Negative section of review
No fridge in our room
Positive section of review
Cleanliness, ease to access, well equipped
Negative section of review
None at the moment
Positive section of review
The location of the hotel is good
Negative section of review
The breakfast was tasteless and not good. The hotel is not providing any slippers and water bottles for guests in the hotel room.
Positive section of review
The view was unreal
Negative section of review
Sink was cracked hit dirty around window area
Positive section of review
Good location
Negative section of review
We have stayed at this so-called "Apartment" between the 3rd and 4th of May. The location is good. However, the first room we were given was a disaster. Strong smell of bleach, ripped pillow cases, dirty towels and dirty bedding. We have complained and were put to a different room. The 2nd room was the same. Dirty bedding, towels and shower. Towels had lipstick marks and some other dirt marks on. Also, loose sockets, which is not to Health and Safety for sure. Money wasted. Never again. The quality for the price is beyond a joke! We tried to contact them to discuss, but no response.
Positive section of review
Staff
Negative section of review
The room