1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location for getting around the whole island. The room itself was great and the breakfasts were spot on. Friendly staff offering advice about places to eat and visit. Hope we can come back again as there’s still stuff to see and do.
Negative section of review
The only downside was the drive down from the road - a bit bumpy to say the least.
Positive section of review
Perfectly located for The Dales Way. Very comfortable bed. Friendly and courteous staff with great communication. We would have preferred a shower than a bath. Good biscuits and sweets in the room and of course, Yorkshire Tea.
Positive section of review
Staff polite and helpful Rooms shower worn Bed very hard mattress Busy reception with ques Luggage facilities for storage a bit chaotic Rooms very small Much more expensive than same standard hotels have used in bath
Negative section of review
See above
Positive section of review
Lovely cosy clean rooms with coffee and tea making facilities and toiletries. Perfect stay for our family and great location to walk into Carlisle.
Positive section of review
Great location, clean and comfortable hotel. Had everything we would look for from a hotel stay. Within walking distance to some main attractions.
Positive section of review
The room and pub were lovely. Friendly staff. Good location Nice food and bakery Lovely mini bar in the room.
Negative section of review
Just a few things why I took 2 marks off, The pub was very cold on a evening when eating and our room was cold when we arrived. Some dining chairs and tables seem wobbly to sit at. when I asked for some ice for my tap water, the waiter said, the only thing is, I'd have to go down to the cellar to get some. Which seemed too much of a problem, so i said oh don't worry about it then. Surly if the customer wanted something you had, you'd get it for them. I asked to buy a cold bottle of still water, unfortunately these were on the side not in the fridge, only fizzy water in the fridge.. might be worth keeping still water stocked up in the fridge. We asked for the heating to be put on where we were said whilst waiting for our food and a cup of tea but none of this happened.
Positive section of review
Bedrooms veiws were amazing and the quality of the furnishings was excellent.
Negative section of review
The bath was too small and the tiles around the bath were very sharp.
Positive section of review
The apartment was perfect. Clean, comfortable, and good location.
Positive section of review
Bed was comfortable. Great night sleep
Positive section of review
Easy to check in
Negative section of review
Staff were new so a bit slow