1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I recently had the pleasure of staying at this beautiful property that exceeded all my expectations. The property was meticulously maintained, with every detail attended to with care and precision. The cleanliness of the room and common area was remarkable, reflecting a standard of hygiene and attention to detail was evident. Each space was thoughtfully designed to provide both aesthetic pleasure and practical comfort. This property is a true gem. I recommend it to anyone seeking a luxurious and serene getaway!
Negative section of review
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Positive section of review
The room was very comfortable and immaculately clean. The staff couldn't do enough for me, which was really nice as a solo traveller. The food was fantastic.
Negative section of review
Its on a busy road.
Positive section of review
Friendly and professional staff. Some very good menu choices, sage chicken with chorizo especially. Clean and comfortable rooms.
Negative section of review
Porchetta, tough, with black pudding mash, bland. They ran out of Sunday roast by 6.30pm!
Positive section of review
The location is excellent! The staff were helpful and friendly. The room was basic but clean and the shower was powerful.
Negative section of review
The bed was hard and the pillows flat (even though the lovely lady in reception gave us extra pillows) and we only had one bath towel 🤷🏼♀️
Positive section of review
The hotel has great potential, It is in a beautiful location, had good parking and a beautiful garden.
Negative section of review
poor quality breakfast, too expensive, no reception, poor communication before arrival, dirty upholstery, far too crowded breakfast room with tables. The rooms are very very hot, we stayed in May and could not sleep because of the heat. The quality of food is definitely below standard, breakfast is really not adequate for this sort of hotel and for the dates we paid. The management have decided to close reception, so the waiters (wonderful staff by the way) switch from being bar/room waiters to checking people in and out. Two of bars - which are the most beautiful rooms in the hotel overlooking the garden have been closed off for lack of personnel. The decor is outdated, most upholstery in the dining area is stained and the general smell of the place is unpleasant. Some of the rooms we were given (I booked 8) were small, dark and noisy. All in all, the place is run cheaply with no care for quality and we were left with the clear feeling of having been ripped off. Great kudos to the staff who put up with it all with a smile.
Positive section of review
Great hosts, beautiful breakfasts and great location
Negative section of review
All good
Positive section of review
Very pleasant staff, room was clean and spacious
Negative section of review
Nothing
Barnard Castle, United Kingdom
Positive section of review
Room was lovely decorated and very stylish
Negative section of review
Waited over 45 mins for breakfast when we were on a tight schedule We also had a broken room door in which caused some issues Room was really small for a twin but we liked how it was decorated and make it feel cosy
Brighton & Hove, United Kingdom
Positive section of review
Location
Negative section of review
Rooms were small
Positive section of review
Location , staff , great food
Negative section of review
Faultless