1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The breakfast delivered in a hamper on our door in the morning was a really nice touch and the breakfast was delicious. The beds are really comfy and the bathroom has everything you would need. The rooms feel really relaxing, a bit cosy but perfect for a weekend stay.
Positive section of review
It was amazing, just like being at home. Great to be in a proper house when you are away from your own home. Excellent facilities, very quiet. Exceptionally clean. Secure off road parking. Elizabeth was lovely, really helpful. No complaints.
Negative section of review
Nothing at all.
Positive section of review
We were very pleased with the area. So much so that we are looking to buy a house there. The apartment is a great base for exploring and very well equipped. We have booked to stay again already!
Negative section of review
I really can't find anything to fault the apartment.
Positive section of review
We had a great one-night stay. Staff were all lovely, the bed was super comfortable and the dinner and breakfast was really good. Everything we needed!
Positive section of review
The food was great on both days. The staff was great the first morning but one member was ignorant the second morning.
Negative section of review
On the second morning one member of staff was disrespectful when bringing my cooked breakfast. I hadn't finished my cereal when my cooked breakfast was brought and when I said I'd not finished she stood there till I let her put it down. She walked away and then came back and said "would you like it under the grill till you're ready". If she'd suggested that first instead of standing over me till I moved my bowl I would be fine. Her attitude makes me not want to return!
Positive section of review
Location was great for walking. Lovely welcome from a lad who worked there.
Negative section of review
We walked the CtC path and have stayed at 9 different places along the route. We thought the Greyhound was very overpriced. Our welcome was good. The lad was cheery and upbeat but that wasn't the case with the waiting staff. Our room was advertised as 'deluxe' but it was far from that. The very small en suite had a lot of mould on the shower and the woodwork was rotten. There were hairs in the basin and the room had not been serviced properly as the previous residents dirty glasses were still on the tray. It's on a busy main road so it's noisy in the room. The sash windows didn't stay open so we had to use our walking boots to wedge it open as it was so hot in the room but we couldn't alter the temperature. The roast dinner was great apart from the chewy lamb. The yorkshires, spuds and vegetables were good. Meat was poor which was a shame. Checkout was impersonal. I didn't really feel the manager (?) was bothered if we'd had a good stay or not although he did ask us in passing. All in all one of the low spots on the walk.
Positive section of review
Comfy and convenient. Carmen is a credit to Marstons
Negative section of review
Nothing
Positive section of review
Nice apartment in a well served residential area
Negative section of review
the sofa bed was very uncomfortable!
Positive section of review
Location excellent. Great views. Comfy beds
Negative section of review
En suite shower poor flow Seagulls v noisy outside one bedroom
Positive section of review
Great position.
Negative section of review
Apartments not suitable for families with small children. As soon as you enter the building, there are 5 steps, then you find the elevator. The reception offered to help my wife when she was alone, but unfortunately, we almost never found anyone available. I booked a room that appeared to be flat in the photos, but I was given one with stairs to the room (they justified it by saying that room assignments are random...). Explaining that it would be dangerous with a newborn, they asked for £300 to get another room. The next day, after reporting the issue to Booking, they assigned us another room (for free) but left me alone to move all the luggage. The new room smelled musty, and if you left the door open after showering (even with the fan on), the alarm would go off. A disastrous experience, ending with £100 for a late check-out until 4 pm. The bathroom in the first room was 1.80 m², and the second one was slightly over 2 m².
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