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2
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Positive section of review
Our room was large and beautifully furnished the bathroom very good but a grap handle or two would be helpful Breakfast was good a lovely buffet to start then a choice of freshly cooked delivered to your table. Our evening meals were excellent a good choice of menu but since we were 13 persons plus a dog we were excluded from the beautiful dining room which as a view to die for . Personally I felt that the basement room in which we ate had little ambiance.
Negative section of review
The basement dining experience
Positive section of review
A great hotel next to the station and a brand new refurbishment. Convenient for station and town. The breakfast was very good.
Negative section of review
For the radiator in the bathroom to go off at night, it was on permanently day and night.
Positive section of review
Rooms were clean and spacious. Bed was comfortable. Staff in all areas were friendly and helpful.
Negative section of review
Changing room was messy, towels and clothes left on benches.
Positive section of review
Cosiness of the flat. Clean and comfortable. Close to shops and walks
Negative section of review
Would have preferred hard flooring throughout flat. Also prefer stainless steel or cast iron cooking pots and cutlery Blinds or nets to bedroom window needs to be added for privacy
Positive section of review
Loud music room next to me &smoking in room
Negative section of review
As above
Positive section of review
Heel rustig en toch vlakbij het centrum
Positive section of review
Handy for airport. Good sound proofing.
Negative section of review
Was allocated a tired single room where the shower room in particular is in need of re-furbishment. Also found the bed uncomfortable. I booked and paid for a double room and had confirmation of same. Receptionist was unhelpful preferring to try to persuade me to buy dinner and breakfast there rather than to get me into the correct room. Complained via their customer services but was completely ignored. I know some of the rooms here are comfortable as I have stayed before but won’t be staying again. They are obviously relying on their proximity to the airport for custom but there are other providers near by.
Positive section of review
Clean, perfect host, close to town.
Positive section of review
Room view and hotel location
Negative section of review
Cleaner was very pleasant, receptionist was slightly cold. The room was hot and air con couldn't be adjusted to make the room a pleasurable temperature.
Welwyn Garden City, United Kingdom
Positive section of review
Friendly staff
Negative section of review
Old facilities