1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I did not have breakfast, but the staff were kind enough to let me stay a little later than the check out time because I was running late. Staff were friendly and helpful.
Negative section of review
Room was very small and the decor was quite dated. Tiny window, so lighting was poor. Though the room was cheap, I feel it should have been even cheaper.
Positive section of review
The apartment was located near all the attractions, was very clean, spacious and comfortable. The Hosts were very approachable and helpful.
Positive section of review
Clean, friendly staff lovely place to stay 100% would stay again
Negative section of review
Nothing loved it
Newcastle upon Tyne, United Kingdom
Positive section of review
The actual hotel was lovely, the staff were great and helpful
Negative section of review
The pub part of the hotel. A bit too rowdy for me, filled with University Students. Bar staff, one was nice, the others were a bit ignorant and made no eye contact with you whilst stood there waiting to be served. A quick I'll be with you in a minute would suffice, but to be ignored when you are right in front of them was a bit rude. Other than that, the food was good (when I actually got up to order my food, some students came in and sat at my table - I just told them I'd ordered food to the table so they had to move, all pleasant and no problems)
Positive section of review
spotless clean and very comfortable and welcoming
Negative section of review
nothing everything was perfect
Positive section of review
Bar meals were, excellent as was breakfast
Positive section of review
Location was great for what we needed
Negative section of review
Rather surprised to find other people's belongings in the cupboards. Property needed a good clean
Positive section of review
It’s in a great location
Negative section of review
We booked 2 rooms - a twin and a triple. They gave us a quadruple family room instead of the triple, in the basement. This was a large room and seemed good but it got really hot into the evening. It has aircon but it wouldn’t go any lower than 19 and said not to go below 22 on a separate one which didn’t seem to work anyway. None of us could sleep as it felt hotter than a heatwave down there. The windows opened onto a courtyard where they do their laundry so we didn’t open them initially in case it was noisy but we had to in the end, which made it cooler and wasn’t noisy. I don’t know what it would have been like if we’d had the triple like we’d booked. The twin room was on the 2nd floor and was also very hot but the occupants didn’t find it as bad and slept ok. That was a very narrow room. It was a big shame as we stayed there because of the train strikes so we could travel more easily the next day but it meant we were all very overtired for our trip. And as per other reviews, very dated but this was the least of our issues.
Positive section of review
The location
Negative section of review
It was unclean the beds were uncomfortable and we found stains on the bedding
Positive section of review
Sauna
Negative section of review
Staff, rude
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
