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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location of the Property is excellent. You have the Tube stations less than 2 mins walk which gives you access to London and the wider area like Heathrow. Rooms were really nice, staff were amazing there. You can see they take pride in their work. Maria the host during the Breakfast service was lovely.
Negative section of review
One thing which I didn’t like was when I was checking out and I saw they had added a discretionary charge for cleaning of your room which was £25 per day. I was a little vexed about this. I questioned what it was and was told it’s to help the staff out. I said a room at £425+ a night there should be more than enough room to pay staff accordingly and shouldn’t again be passed onto guests. I felt I had paid enough for my four nights which was in excess of £2000. I asked for the charge to be removed as I didn’t agree with it. Having your room cleaned is part of the Hotel experience.
Positive section of review
Breakfast was excellent. Full English, well presented, very tasty and hand delivered. Coffee also very good and plentiful. Lovely surrounding countryside, pretty village, farms , woodland paths and good countryside for walking.
Negative section of review
Bedside reading light not very good for reading! Hot water system confusing.
Positive section of review
Quiet country location, ideal for airport, or touring. Clean, warm comfy room. Big choice for breakfast. Very friendly staff.
Positive section of review
Foodwell presented, large portions. Room clean, matress really comfortable.
Negative section of review
Replace the bathroom pillows.
Positive section of review
Location of property, space and size, great views , clean
Negative section of review
Nothing
Positive section of review
Location, view, room, care taken during preparation.
Negative section of review
Steps. A bit difficult for someone with a heart problem.
Positive section of review
Staff were very helpful, polite and courteous
Negative section of review
Nothing to dislike
Positive section of review
It is not a hotel let alone 4*
Negative section of review
Everything
Positive section of review
Location and staff
Negative section of review
Dreadful hot basement room …dreadful
Positive section of review
Everything
Negative section of review
Nothing