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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is gorgeous, it’s a bit remote, but if you love scenery, walks and greenery it’s amazing. The host Susan was lovely and very welcoming. Along with how the instructions were detailed for checking in and how to use facilities were very detailed, a folder is provided along with some takeout menus, Overall, we enjoyed our stay thoroughly!
Positive section of review
Stayed for Manchester half marathon They did an early breakfast for the runners, and sorted me out with a late checkout so I could shower post race. Start line was right outside the door! Couldn't have been better Helpful staff, lovely hotel!
Positive section of review
Location is fantastic, lots of restaurants, shops and bars close by. Easy access to both Queensway and Bayswater tube stations.
Negative section of review
Noise. Currently undergoing renovations. Saturday morning at 9pm kango hammer started near our room 536. We eventually had to leave the noise was so incesante, loud and penetrating. We were told by manager under their term and conditions which we signed, tough, no comeback.
Positive section of review
Authentic characteristics meets new modern. Excellent breakfast. Friendly staff Elaine the night porter was lovely.
Negative section of review
In the room we stayed in (room 108) in the bathroom there were multiple dead bugs on the blinds. It may be worth investing in a bug catcher net or screen.
Brighton & Hove, United Kingdom
Positive section of review
the location and owner was really responsive and did everything to accommodate .
Negative section of review
we didnt find the fridge for a while but we assumed both doors were locked but 1 is a cupboard. our fault just as much for not checking.
Positive section of review
Perfect everything you needed on site, only 1 little issue the pillows
Negative section of review
Liked everything abt this hotel the pillows weren’t the best besides a lot of bumps n movements like furniture being dragged late at night
Positive section of review
NOTHING !! Was sooo ugly , stinking inside like in The kitchen
Negative section of review
No one help us with luggages hotel looks terrible, scary Room was terrible 🥴
Positive section of review
Staff very helpful and polite Sorted out any problems quickly
Positive section of review
Friendly staff and the accommodation met our needs
Negative section of review
Would have liked to have a small fridge in the room
Positive section of review
The decor was good.
Negative section of review
Tiniest box room for £65 per night. The property lists washing machine in the facilities. I was staying two days for a wedding and when I mentioned use of the washing machine, it was just brushed off. Essentially I was denied clean clothes for the day that I was leaving. The very small amount of toilet paper in the bathroom ran out by the end of the first day and was not replaced. It's not that it wasn't noticed - the host definitely went in there. The bed smelled as if it hadn't been changed since the last guest used it. On the day of the wedding I came in late, crept around very quietly and the host still came down and grumped about the fact that I was up.