1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location overlooking Palace of Westminster ( after we had had a room upgrade because the first room wasn't clean) The manager was very helpful. The second room needed vacuuming, as did the carpet in all the hallways. Beautiful breakfast and very attentive concierge.
Negative section of review
Cleanliness of the rooms
Positive section of review
The location was very good. Excellent breakfast. Staff lovely friendly and had lots of local knowledge. The room was clean and comfortable.
Positive section of review
Very welcoming place and cute little single room in the nook! Best breakfast and felt safe will definitely re book next year
Negative section of review
Nothing it was fabtastic!
Positive section of review
the location is stunning, the views and the balcony were perfect. the staff were very accommodating and friendly.
Negative section of review
could do with a bit of a refresh
Southend-on-Sea, United Kingdom
Positive section of review
We liked that the hotel was close to everything, and we also liked that we finally got an upgrade
Negative section of review
When we arrived, we had a bath with no plug, after continously asking for one, and several just brought up to our room without being tried. My husband wasn't happy, he went to reception, told them it wasn't good enough, and the manager did give us another room, but it shouldn't have taken 24hrs
Positive section of review
Not far from from the shopping centre and everything was well organised
Negative section of review
Just parking was very hard to find there but you can inside and pay £20 per night
Positive section of review
Great location. Comfortable room. Friendly and helpful staff.
Positive section of review
Room size, comfortable very large bed, safe parking
Positive section of review
Usual excellent catering. Thanks Steve.
Negative section of review
The black mould in the shower
Positive section of review
LOCATION AND ROOM
Negative section of review
NO LIFTS