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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We found it as a base to walk in GlenCoe, aiming for Buachaille Etive Mor but others could have been closer but others were too expensive or booked up. I found I could have a continental breakfast and a cooked breakfast that suited to my restricted diet - I refused meat and eggs for 70 years which was often awkward. A veggie cooked meal without meat or eggs, pastries and cereals with fruit available. An evening meal from the hotel wasn't available but they permitted us to order delivered food and use their dining facilities. Simple.
Negative section of review
Only woken too early by a false fire alarm - but the problem was quickly and efficiently dealt with - almost immediately tod us very quickly that it was a false alarm. The location could have been indicated the position of the hotel more clearly, with more obvious signage.
Positive section of review
The house is hidden in corner hard to find when I reached I was asked by a south Indian man to leave the shoes down stairs by the door the wardrobe was full of a women clothes no TV in room a very small room and no door lock the bed sheet doesn't seems very clean u fortunately I have no other choice but to spent a night there.its total waste of money it's better if you spent extra £20 and get a better room.
Negative section of review
Everything an old tiny room with no lock no TV no wardrobe total waste of money.
Positive section of review
Rugged cliff top setting, the restaurant had lovely sea views.. We didn't have seaview room but the view was still pleasant looking towards the hills in a quiet residential area. Bed was comfortable and room well furnished. Food in restaurant very good. Hotel short walk from harbour and local amenities.
Positive section of review
The room was pleasant and the beds were comfortable. The staff did their best to accommodate guests. I liked having a fan in my room. It was all clean.
Negative section of review
The breakfast wasn't great. Full English, yoghurt, rice Krispies or croissant. The cappuccino was nice. The sauna and jacuzzi weren't working. The changing room for the leisure bit is very small and communal, the lockers ate my pound coin The draught diet coke in the bar was so bad they bought cans the next day. The page on here doesn't tell you the hotel is halfway up a very steep hill. When I ran a bath the water was slightly brown. The TV aerial was intermittent. Floorboards were creaky. The phone in the room didn't work to even ring reception. They have swimming lessons booked in the evenings so you can't get in the pool when you want. There was no info given to me when checking in about the WiFi password, if there'd be housekeeping, when the pool is open, where the pool is located There is no bit of garden or outdoor area. Parking is £12 per night. I had to be a bit forceful to close the bedroom door. The restaurant is closed apart from a small breakfast.
Positive section of review
Comfy bed, tea making facilities, free coffee in reception, free bottle water in room.
Negative section of review
£14 Parking for one night but acceptable.
Positive section of review
Fabulous hosts. Lovely stay.Host went above and beyond. I will be returning again
Positive section of review
Location great. Staff helpful. I would return.
Negative section of review
No Hand dryers in toilets. Showers in need of some tlc. The noise of the mattresses when u move an inch. Room hot. Have a feeling there's people using it for a place to live rather than a trip away. Also when your having a shower at 0800 u don't need house keeping banging on the door.
Positive section of review
It was in the right location for my visit.
Negative section of review
The breakfast was not at the standard I would expect, with minimal fruit availability.
Positive section of review
Good location, friendly staff and vibe
Negative section of review
Small room with no shared bathroom, not the best value for money
Positive section of review
Everything was fantastic.
Negative section of review
Nothing.